Dajuan Smith
Fort Lauderdale
Summary
Distinguished for enhancing safety and customer service at Guardian Professional Security, I am adept in situational awareness and conflict resolution. Demonstrated reliability through rigorous access control and effective crowd management, significantly improving secure environments. Skilled in property patrol and quick reflexes, I excel in maintaining order and ensuring policy adherence without compromising service quality.
Offering strong sense of responsibility and reliability, paired with ability to quickly learn and adapt in security environments. Brings understanding of importance of safety protocols and proficiency in effective communication and situational awareness. Ready to use and develop observational and problem-solving to the best of my ability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Armed & Unarmed Security Guard
Guardian Professional Security
02.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Responded quickly to incidents and assessed active situations for security concerns.
- Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Maintained a safe environment for employees and visitors through diligent access control procedures.
- Circulated among visitors, patrons, and employees to preserve order and protect property.
- Logged vehicles entering and leaving premises.
Education
Bachelor of Arts - Anthropology
UC Santa Barbara
Santa Barbara, CA06-2016
Associate of Arts - General Studies
Mt. San Jacinto College
San Jacinto, CA05-2014
Skills
- Crowd control
- Situational awareness
- Property patrol
- Armed security guard certification
- Reliability
- Honest and dependable
- Critical Thinking
- Adaptability
- Multi-tasking
- Quick Reflexes
Certification
- Flordia Driver's License
- CPR/AED Certification
Timeline
Armed & Unarmed Security Guard
Guardian Professional Security
02.2023 - Current
Bachelor of Arts - Anthropology
UC Santa Barbara
Associate of Arts - General Studies
Mt. San Jacinto College
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