Patricia Santos

• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
• Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
• Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
• Implemented access control measures by verifying identification credentials for individuals entering restricted areas
• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
• Identified potential security vulnerabilities or risks within the premises and recommended appropriate preventive measures
• Collaborated with management to develop security policies that aligned with industry best practices
• Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
• Enforced company policies regarding trespassing, loitering, theft prevention, etc
• Responded quickly during medical emergencies by providing first aid until medical professionals arrived
• Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
• Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
• Collaborated with other security personnel to ensure seamless coverage of all areas
• Implemented safety protocols during severe weather conditions or natural disasters
• Conducted risk assessments to identify potential threats and vulnerabilities in the facility's physical infrastructure
• Assisted in the development and implementation of security awareness training programs for employees
• Completed full building and grounds patrols to spot and investigate concerns.
• Directed guests around building and answered accessibility questions.

Managed the Family Association at Yes Prep East End Elementary.

• Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
• Enhanced school reputation through active participation in community outreach programs and public events.
• Conducted regular evaluations of teaching staff, identifying areas for improvement and providing constructive feedback.
• Participated in regular meetings with staff members to discuss ongoing projects, sharing insights from a volunteer perspective to inform decision-making processes.
• Assisted in developing and implementing volunteer recruitment strategies to increase participation in various programs.

• Private care for a dementia client, laundry, cleaning, dressing, grooming, feeding, transferring bed to chair, companionship.
• I would prepare, cook and feed meals, in bed bathing, gave medications, and general housekeeping.
• Provided patients with help moving in and out of beds, baths, and with dressing and grooming. I would change bed linens, wash and iron laundry, clean, or assist with their personal care.
• Transportation to/from hospital or medical facility for home.
• Transportation on own vehicle and private vehicle

• CNA Nov 26, 2018
• Private care for a dementia client, laundry, cleaning, dressing, grooming, feeding, transferring bed to chair, companionship.I would prepare, cook and feed meals, in bed bathing, gave medications, and general housekeeping.
• Provided patients with help moving in and out of beds, baths, and with dressing and grooming. I would change bed linens, wash and iron laundry, clean, or assist with their personal care.

• Provided customer service, assisted customers with technical issues, provided solutions, one call resolution, provided excellent customer service, retained customer. In addition, do cancel requests and take payments over the phone using company software.