Dakarai Wilcox
Clarksville,TN
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
Metalsa
Hopkinsville, KY
08.2024 - Current
- Supervise product technicians in shipping and receiving operations.
- Track outbound shipments and manage premium freight logistics.
- Collaborate with freight companies to optimize delivery processes.
- Monitor supplier performance to ensure timely deliveries.
- Utilize the QAD system for accurate material record entry.
- Ensure precise tracking of parts and scrap materials.
- Trained new team members on logistics procedures and best practices.
Production Group Leader
Metalsa
Hopkinsville, KY
03.2024 - 08.2024
- Oversaw production activities and rotations in press room to enhance efficiency.
- Ensured adherence to standardized work procedures for optimal operations.
- Evaluated performance metrics and trained product technicians for skill development.
- Collaborated with quality control to maintain high product standards.
- Collected and audited daily operational reports to identify areas for improvement.
Walmart Associate
Walmart
Hopkinsville, KY
07.2023 - 03.2024
- Fulfilled store orders using voice picking terminal systems.
- Processed merchandise accurately according to catalog instructions.
- Managed inventory levels and organized stock for optimal product availability.
- Assisted customers by providing product information and resolving inquiries efficiently.
- Collaborated with team members to maintain a clean and safe store environment.
- Communicated effectively with management to report issues and suggest improvements.
- Built relationships with customers by providing friendly customer service.
Team Leader/Supervisor
Hankook Battery
Clarksville, TN
11.2022 - 01.2023
- Interpreted work orders and schedules to optimize machine setups.
- Led team meetings to discuss production goals and process improvements.
- Coordinated daily workflows to ensure timely completion of tasks.
- Trained new employees on safety protocols and operational procedures.
- Monitored equipment performance to maintain quality standards.
- Resolved team conflicts by facilitating open communication and collaboration.
- Delegated daily tasks to team members to optimize group productivity.
- Supervised machine operations, making timely adjustments for optimal performance.
- Managed team performance to uphold high production quality standards.
Human Resources Generalist
DK The Handyman LLC
Clarksville, TN
10.2018 - 06.2021
- Provided customer service to over 150 clients, ensuring satisfaction and retention.
- Scheduled and tracked time for five-person team to optimize productivity.
- Ordered materials while managing client communications effectively.
- Oversaw recruiting, hiring, onboarding, and disciplinary actions to maintain team integrity.
- Conducted employee performance reviews and provided constructive feedback.
- Administered payroll processing and ensured timely distribution of payments.
Education
MBA - Human Resources Management
Colorado Technical University
01.2025
BBA - Human Resources Management
Colorado Technical University
01.2023
Associate of Science - Business Administration
Colorado Technical University
01.2019
Skills
- Human resources management
- Customer service
- Logistics coordination
- Employee training
- Project management
- Team building
- Employee relations
- Kronos timekeeping
- Team leadership
- Manufacturing operations
- Conflict resolution
- Public speaking
- Strategic planning
- Data analysis
- QAD system expertise
- Performance evaluation
- Training and development
Timeline
Logistics Coordinator
Metalsa
08.2024 - Current
Production Group Leader
Metalsa
03.2024 - 08.2024
Walmart Associate
Walmart
07.2023 - 03.2024
Team Leader/Supervisor
Hankook Battery
11.2022 - 01.2023
Human Resources Generalist
DK The Handyman LLC
10.2018 - 06.2021
MBA - Human Resources Management
Colorado Technical University
BBA - Human Resources Management
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University
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