Dakari Tresvant
Customer Support Representative
Magnolia,TX
Summary
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills. Conversational abilities in English and Spanish.
Overview
6
6
years of professional experience
Work History
Tour Assistant
TresFam LLC
Canton, GA
02.2022 - 04.2023
- Checked into hotels and insured the rooms were in mint condition
- Handled loading and unloading of luggage's and other miscellaneous cargo
- Delivered food items to rooms according to orders
- Researched events and activities to do in different cities according to the tour schedule
- Data entry on individual spending for the duration of each tour
- Made runs for outfits, accessories and other small items that were needed
- Maintained a clean work environment
- Helped clean and maintain a sanitary tour bus interior
- Stocked food and drinks for the tour bus in-between cities
Outside Sales Representative
Horizon Payments
Woodland Hills, CA
10.2021 - 01.2022
- Set up meetings with local store owners and created business strategies for each client.
- Daily cold calls and emails to produce new potentia leads.
- Traveled door to door to introduce local business owners to our company and spread awareness.
- Daily follow up calls and emails to maintain great client relationships.
- Daily team meetings to discuss new strategies and ways to increase conversions and efficiency.
- Daily data entries and client information updates.
- Maintained a clean and productive work environment.
- Weekly performance checks to ensure everyone on the team was growing and performing there best.
- Customer support
- Order support
Crew Member
Zara
Woodland Hills, CA
03.2020 - 06.2020
- Shipping and receiving stock associate.
- Merchandise price conversion and tagging.
- Floor inventory counts and replenishments.
- Upheld cleanliness and sanitization protocols.
- Interacted with customers in friendly, professional manor to uphold the business principals and customer first mentality.
Seasonal Associate
Pacific Theaters
Los Angeles, CA
09.2017 - 01.2020
- Monitored the theater, ensuring safety and servicing guest.
- Helped to maintain clean facilities (lobby, concession stands and auditoriums).
- Took orders at concession and prepared the food for guests.
- Daily/Weekly team performance checks and updates on upcoming movies and events.
Team Leader
McDonald's
Los Angeles, CA
10.2018 - 05.2019
- In Dining and Drive Thru Cashier.
- Prep and Line Cook for all food and beverage menu items.
- Consistently delivered front and back of the house best practices.
- Frequently sanitized all areas and maintained a clean environment.
- Helped guest with any complications or general questions.
Education
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CA06.2017
Some College (No Degree) - Accounting And Finance
Lone Star College System
Montgomery, TXSkills
- Excellent customer service
- Ability to be flexible & adaptable in a fast-pasted environment
- Strong communication skills and organization skills
- Strongly embody the company mission and core values to make an everlasting impact on the customers we serve
- Client Service
- Customer Service
- Customer Retention
- Interpersonal Communication Skills
Timeline
Tour Assistant
TresFam LLC
02.2022 - 04.2023
Outside Sales Representative
Horizon Payments
10.2021 - 01.2022
Crew Member
Zara
03.2020 - 06.2020
Team Leader
McDonald's
10.2018 - 05.2019
Seasonal Associate
Pacific Theaters
09.2017 - 01.2020
High School Diploma -
El Camino Real Charter High School
Some College (No Degree) - Accounting And Finance
Lone Star College System