Dakendra Kopelke
Kent
Summary
A first time mother finding balance between work life and family life. Prior to the birth of my child I was working as a Behavior Technician helping children with Autism. I am a fast learner who is always ready to apply my learned skills to my job. I am proficient in reading and speaking English and French. I also have experience with retail and food services.
Overview
3
3
years of professional experience
Work History
Usher
Reading Cinemas
04.2022 - 09.2022
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities
- Processed admission payments and provided tickets
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between and after shows
- Recognized security risks to properly handle situations
- Assisted with customer requests and answered questions to improve satisfaction.
Behavior Technician II
Autism Spectrum Therapies
03.2022 - 08.2022
- Assisted with building life and social skills useful for everyday activities and interactions
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships
- Completed daily client rounds and tracked client movements
- Developed activity plans and instructional materials to assist with treatment
- Reviewed data and progress reports with management and specialists to strategize program improvements.
Outlet Team Professional
Bloomingdale's
09.2021 - 03.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Processed sales transactions to prevent long customer wait times
- Learned roles of other departments to provide coverage and keep store operational.
Back of House Team Member
Macy's
09.2020 - 12.2020
- Put merchandise in assigned area, added tags and secured larger pieces as required
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials
- Placed products and rotated stock per established standards
- Maintained clean work area that adhered to strict safety standards
- Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
Behavior Technician
Behavior Frontiers
05.2023 - 12.2023
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Education
GED -
Grossmont College
El Cajon, CA08.2020
Accounting -
University of Northern Colorado
Greeley, CO08.2019
Skills
- Time Management
- Customer Service
- Adaptability
- Communication Skills
- Fast Learner
- Highly Motivated
- Behavior Treatment Plans
- Report Writing
Languages
English
French
Timeline
Behavior Technician
Behavior Frontiers
05.2023 - 12.2023
Usher
Reading Cinemas
04.2022 - 09.2022
Behavior Technician II
Autism Spectrum Therapies
03.2022 - 08.2022
Outlet Team Professional
Bloomingdale's
09.2021 - 03.2022
Back of House Team Member
Macy's
09.2020 - 12.2020
GED -
Grossmont College
Accounting -
University of Northern Colorado