Dakim Byrd
Frederick ,MD
Summary
Highly organized and dependable professional skilled in efficiently managing multiple priorities & team members with a positive attitude. Demonstrated success in meeting team goals by willingly assuming additional responsibilities.
Overview
9
9
years of professional experience
Work History
Dc Key Carrier
Home Depot
09.2021 - Current
- Increased customer satisfaction by addressing and resolving issues promptly.
- Assisted in training new hires, fostering an environment of continuous learning and professional growth among team members.
- Contributed to a culture of safety by adhering to all established guidelines and procedures, minimizing the occurrence of workplace accidents.
- Improved team productivity through effective delegation of tasks to team members based on their skills and strengths.
- Demonstrated exceptional leadership qualities by motivating team members towards shared objectives while maintaining high morale levels.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Master Technician
Dish Network
09.2018 - 04.2020
- Implemented optimal safety measures when operating machinery, reducing risk of injury.
- Performed complex mechanical alignments and calibration of equipment to quality standards.
- Evaluated repair requirements and delegated duties to appropriate personnel.
- Performed audits on technicians' previous work.
Stocker
Continental Auto Parts
01.2017 - 09.2018
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Park Attendant
Kalahari Resorts Poconos
02.2016 - 12.2017
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Recognized and reacted to safety concerns.
- Cleaned spills and removed waste or debris.
Warehouse Associate
GENCO
08.2015 - 02.2017
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Wrapped pallets in shrink wrap prior to loading.
Education
High School Diploma -
Pocono Mountain West High School
Pocono Summit, PASkills
- Customer service oriented
- Communication
- Decision making problem-solving
- TimeManagement
- Adaptability
- Effective Leadership
Education
Pocono Summit, PA
Timeline
Dc Key Carrier
Home Depot
09.2021 - Current
Master Technician
Dish Network
09.2018 - 04.2020
Stocker
Continental Auto Parts
01.2017 - 09.2018
Park Attendant
Kalahari Resorts Poconos
02.2016 - 12.2017
Warehouse Associate
GENCO
08.2015 - 02.2017
High School Diploma -
Pocono Mountain West High School
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