Dakiya Staff
Prichard,AL
Summary
Dynamic customer service professional with experience at Walmart, adept at enhancing client satisfaction through friendly service and advocacy. Skilled in pharmacy customer service and maintaining patient confidentiality, I successfully streamlined processes, leading to increased efficiency and effectiveness in service delivery. Committed to fostering positive customer experiences and ensuring adherence to drug storage procedures.
Offering solid foundation in pharmacology and patient care with strong willingness to learn and grow in pharmacy environment. Brings understanding of pharmaceutical calculations and drug interactions. Ready to use and develop analytical and research skills in Desired Position role.
Overview
1
1
year of professional experience
Work History
Customer Service
Walmart
06.2023 - 04.2024
- Developed and implemented strategies to deliver quality customer service.
- Streamlined customer service processes for increased efficiency and effectiveness.
- Increased client satisfaction by providing excellent customer service.
- Facilitated cross-departmental meetings to ensure cohesive customer service strategies.
Education
Pharmacy Technician
Fortis College
Mobile, ALSkills
- Friendly customer service
- Pharmacy customer service
- Customer service advocacy
- Customer service focus
- Excellent math skills
- Patient confidentiality
- Drug storage procedures
Education
true
Timeline
Customer Service
Walmart
06.2023 - 04.2024
Pharmacy Technician
Fortis College