Dakota Banks
Denton
Summary
Experienced in a retail working warehouse and quick service food drive-in to provide exceptional output for needs meet across. I am very ambitious in learning how a business works and the “why” in business processes. I am a highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Merchandising Team Lead
Sam's Club
Denton
04.2025 - Current
- Trained merchandisers on zoning and stocking techniques and was responsible for merchandise presentation around the club.
- Managed item stock audits and corrected inventory discrepancies.
- Assisting members requests and providing guidance on purchasing decisions.
- Interviewed candidates based on hiring business needs.
- Apart of the remodel team for constructing and setting a new home for merchandise
Backroom Associate
Sam's Club
Denton
06.2024 - 03.2025
- Submitted billing invoices for approval for club supplies and unpacking mail distributed throughout the club.
- Reported any discrepancies between invoices and actual shipped items to management immediately.
- Adhered to all company guidelines regarding shrink control measures.
- Processed claim items to go back on-hands, ship to vendor, ship to return center, or ship to liquidator.
- Received truckloads from ambient and perishable distribution centers and inspected merchandise to ensure product is not defective.
- Moved tagged merchandise to sales floor maintaining freight flow and using steel reserve to track inventory location.
- Managed forklift maintenance and ensure red lights were operational for member and associate safety.
- Shipped off retired equipment to buyers that was posted on auction.
- Maintained dock cleanliness and organization and loaded generated empty pallets into PECO trailers.
Merchandising and Stocking Associate
Sam's Club
Denton
04.2023 - 06.2024
- Assisted fulfillment department in picking, staging, and dispensing orders and assisted fresh areas in stocking
- Responsible for stock levels in grocery, and made adjustments to layout when products were out of stock on order
- Being a guide for members looking for items on their shopping list.
- Organized and sorted worked mixed freight
Shift Manager
Sonic
McKinney
05.2022 - 03.2023
- Supervised daily operations to ensure efficient workflow to meet shop criteria.
- Implemented training strategy to reduce cost on waste ice cream.
- Perform restaurant opening and closing duties.
- Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
Carhop
Sonic
McKinney
07.2020 - 05.2022
- Maintained cleanliness of dining area and service stations.
- Cross training team members in different stations to boost employee confidence.
- Running deliveries providing a “wow” factor in guest service to generate a loyal clientèle.
- Preparing drinks, ice cream menu items or taking guests orders when necessary promptly.
Education
High School Diploma -
McKinney High School
McKinney, Texas05-2022
Skills
- Visual merchandising
- Inventory management
- Employee training
- Stock auditing and control
- Customer service
- Accurate recordkeeping
- Data interpretation
- Trend forecasting
- Attention to detail
Certification
- Certified Forklift Operatior
- CTE Entrepreneurship
- EPA 608 Universal
Accomplishments
- Associate of the Month - August 2023 and January 2025
- 2025 Safety Captain for the club and selected for the shareholders international meeting
Timeline
Merchandising Team Lead
Sam's Club
04.2025 - Current
Backroom Associate
Sam's Club
06.2024 - 03.2025
Merchandising and Stocking Associate
Sam's Club
04.2023 - 06.2024
Shift Manager
Sonic
05.2022 - 03.2023
Carhop
Sonic
07.2020 - 05.2022
High School Diploma -
McKinney High School