Norman Vargas
Santa Fe
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Merchandising Team Lead
Sam's Club
Santa Fe
03.2018 - Current
- Examined, selected and purchased merchandise consistent with specification requirements.
- Developed product purchasing and sales strategies according to company budgets.
- Stayed abreast of market trends and anticipated consumer needs and purchasing habits.
- Tracked product and supply inventories and reported findings to supervisors.
- Developed and implemented merchandising strategies to increase sales and profitability.
- Explained product features and benefits to company staff members and customers.
- Evaluated employee performance on an ongoing basis providing constructive feedback as needed.
- Assisted in developing visual displays for products in store aisles or shelves.
- Coordinated with other departments to ensure product availability for customers.
- Supervised stocking activities ensuring that shelves are adequately stocked at all times.
- Ensured compliance with all safety regulations related to handling merchandise.
- Conducted regular meetings with team members to discuss goals, objectives, and challenges.
- Provided guidance and training to new employees on merchandising policies, procedures, and standards.
- Reviewed inventory records regularly to ensure accuracy of information.
- Resolved customer complaints regarding merchandising issues in a timely manner.
- Identified areas of improvement in existing procedures and processes and proposed solutions.
- Developed and implemented strategies to improve the efficiency of the merchandising team.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed routine maintenance and repair.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Education
GED -
Ines Maria Mendoza
Puerto Rico05-2001
Skills
- Inventory management
- Visual merchandising
- Sales strategy
- Customer service
- Team leadership
- Time management
- Employee training
- Problem solving
- Merchandising strategies
- Decision-making
- Strategic planning
- Goal setting
- Multi-tasking
- Communication
- Professionalism
- Staff supervision
- Time management abilities
- Active listening
- Stock management
- Quality specifications adherence
- Multitasking capacity
- Merchandise presentation
Timeline
Merchandising Team Lead
Sam's Club
03.2018 - Current
GED -
Ines Maria Mendoza