Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline

Dakota Banks

Sam's Club
Denton,TX
1
Certification
6
years of professional experience

Results-driven operations and management professional with experience leading overnight retail operations at Sam’s Club and managing night-shift operations in a high-volume quick-service restaurant environment at Sonic Drive-In. Background includes team leadership, merchandising, backroom operations, inventory management, workflow coordination, and maintaining productivity and operational standards. Highly motivated to understand business processes, the reasoning behind operational decisions, and opportunities for continuous improvement. Adaptable and dependable with the ability to work independently, solve problems, learn new systems quickly, and effectively communicate with diverse teams. Seeking to leverage hands-on management experience and operational knowledge in a position offering opportunities for growth and advancement.

Work History

Freezer, Cooler, Deli Associate

4 Months
Sam's Club | 05.2026 - Current

Replenished merchandise in freezers to ensure their is a proper freight flow in stock rotation.

Assisted produce areas in maintaining Gold Star standard.

Zoned and faced cold items to display an appealing and easy to shop environment for members.

Overnight Merchandising Team Lead

7 Months
Sam’s Club | 10.2025 - 05.2026

Responsible for making sure deliveries are unloaded to deliver maximizing stock status and sales recovery.

Owned club steel standards being organized and safe making sure the team adheres to company’s compliance.

Ensuring correct item placement and accurate counts that directly impact the fulfillment team being able to pick orders faster for members keeping the fulfillment team’s score high.

Directly responsible for club’s financial readiness and visual standards before the doors are ready to open for members.

Understanding the trend in driving impulse buys, mastering cross-merchandising and strategic item pairing to increase club’s average basket size.

Stepped in to directed incoming fresh department morning teams to prevent stall in productivity.

Merchandising Team Lead

5 Months
Sam's Club | 04.2025 - 09.2025
  • Trained merchandisers on zoning and stocking techniques and was responsible for merchandise presentation around the club.
  • Managed item stock audits and corrected inventory discrepancies.
  • Assisting members requests and providing guidance on purchasing decisions.
  • Interviewed candidates based on hiring business needs.
  • Apart of the remodel team for constructing and setting a new home for merchandise.

Backroom Associate

9 Months
Sam's Club | 06.2024 - 03.2025
  • Submitted billing invoices for approval for club supplies and unpacking mail distributed throughout the club.
  • Reported any discrepancies between invoices and actual shipped items to management immediately.
  • Adhered to all company guidelines regarding shrink control measures.
  • Processed claim items to go back on-hands, ship to vendor, ship to return center, or ship to liquidator.
  • Received truckloads from ambient and perishable distribution centers and inspected merchandise to ensure product is not defective.
  • Moved tagged merchandise to sales floor maintaining freight flow and using steel reserve to track inventory location.
  • Managed forklift maintenance and ensure red lights were operational for member and associate safety.
  • Shipped off retired equipment to buyers that was posted on auction.
  • Maintained dock cleanliness and organization and loaded generated empty pallets into PECO trailers.

Merchandising and Stocking Associate

1 Year 2 Months
Sam's Club | 04.2023 - 06.2024
  • Assisted fulfillment department in picking, staging, and dispensing orders and assisted fresh areas in stocking
  • Responsible for stock levels in grocery, and made adjustments to layout when products were out of stock on order
  • Being a guide for members looking for items on their shopping list.
  • Organized and sorted worked mixed freight

Shift Manager

10 Months
Sonic | 05.2022 - 03.2023
  • Supervised daily operations to ensure efficient workflow to meet shop criteria.
  • Implemented training strategy to reduce cost on waste ice cream.
  • Perform restaurant opening and closing duties.
  • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.

Carhop

1 Year 10 Months
Sonic | 07.2020 - 05.2022
  • Maintained cleanliness of dining area and service stations.
  • Cross training team members in different stations to boost employee confidence.
  • Running deliveries providing a “wow” factor in guest service to generate a loyal clientèle.
  • Preparing drinks, ice cream menu items or taking guests orders when necessary promptly.

Education

High School Diploma

McKinney High School | McKinney, Texas | 05.2022

Skills

Visual merchandising
Inventory management
Employee coaching and mentoring
Stock auditing and control
Food safety
Accurate recordkeeping
Data interpretation
Trend forecasting
Conflict resolution

Certification

  • Food Manager Certification
  • Certified Forklift Operator
  • CTE Entrepreneurship
  • EPA 608 Universal

Accomplishments

  • Associate of the Month - August 2023 and January 2025

Timeline

Freezer, Cooler, Deli Associate

Sam's Club
05.2026 - CurrentRead More

Overnight Merchandising Team Lead

Sam’s Club
10.2025 - 05.2026Read More

Merchandising Team Lead

Sam's Club
04.2025 - 09.2025Read More

Backroom Associate

Sam's Club
06.2024 - 03.2025Read More

Merchandising and Stocking Associate

Sam's Club
04.2023 - 06.2024Read More

Shift Manager

Sonic
05.2022 - 03.2023Read More

Carhop

Sonic
07.2020 - 05.2022Read More

McKinney High School

High School Diploma
Read More
Dakota Banks