Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dakota Clayton

Garland,TX

Summary

Dynamic bar server with a proven track record at Saltgrass Steakhouse, excelling in upselling strategies and delivering exceptional customer service. Recognized for enhancing guest satisfaction and fostering teamwork, while maintaining a clean and organized environment. Skilled in efficient multitasking and problem-solving, contributing to increased bar revenue and positive team dynamics.

Experienced with delivering exceptional customer service in fast-paced bar settings. Utilizes strong multitasking abilities to manage orders and maintain welcoming environment. Track record of effective communication and teamwork, ensuring positive guest experience.

Overview

8
8
years of professional experience

Work History

Bar Server

Saltgrass Steakhouse, Landry's
05.2022 - Current
  • Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
  • Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
  • Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
  • Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
  • Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
  • Contributed to positive team dynamics by supporting coworkers during peak periods and fostering open communication among staff members.
  • Developed strong product knowledge through regular tastings and training sessions, enabling confident recommendations for customers seeking guidance on beverage selections.
  • Assisted in employee training initiatives, mentoring new hires on proper serving techniques and company policies.

Make Ready Technician

S2 Residential
06.2024 - 02.2025
  • Assisted in conducting move-in and move-out inspections, helping to maintain high standards of quality across all properties.
  • Maintained a clean and safe environment for residents with regular groundskeeping tasks, including landscaping and trash removal.
  • Completed various plumbing, electrical, HVAC, and carpentry tasks as needed to address diverse maintenance needs within the community.
  • Enhanced tenant satisfaction by providing timely and efficient repairs in individual units.
  • Displayed adaptability when handling unexpected challenges or changes in priorities due to shifting demands from the property management team.
  • Delivered excellent customer service while interacting with residents during maintenance visits or responding to inquiries about their requests.
  • Reduced downtime between tenants by quickly preparing vacant units for new occupants.
  • Improved property appearance by performing thorough inspections and addressing maintenance issues promptly.

Low Voltage Technician

Diversified Wiring Solutions
06.2019 - 03.2022
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Filled out detailed work orders for each job completed.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.

Fast Food Worker

Whatabuger
04.2017 - 06.2019
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.

Education

High School Diploma -

Rowlett High School
Rowlett, TX
06-2019

Skills

  • Multitasking efficiency
  • Workplace safety
  • Teamwork orientation
  • Salesmanship
  • Efficient multitasking
  • Excellent customer service
  • Organization and planning
  • Professional appearance
  • Guest needs assessment
  • Upselling strategies
  • Teamwork and collaboration
  • Problem-solving
  • Warm and friendly
  • Clear communication
  • Customer satisfaction

Timeline

Make Ready Technician

S2 Residential
06.2024 - 02.2025

Bar Server

Saltgrass Steakhouse, Landry's
05.2022 - Current

Low Voltage Technician

Diversified Wiring Solutions
06.2019 - 03.2022

Fast Food Worker

Whatabuger
04.2017 - 06.2019

High School Diploma -

Rowlett High School

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Dakota Clayton