Dakota Davis
Audubon,Pennsylvania
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
06.2022 - Current
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with customers for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve workflow efficiency.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Associate of Science - Criminal Justice
Montgomery County Community College
Blue Bell, PA05.2023
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania
West Chester, PA12.2024
Skills
- Customer Support
- Customer Complaint Resolution
- Stock Replenishment
- Problem Resolution
Timeline
Customer Service Associate
Wawa
06.2022 - Current
Associate of Science - Criminal Justice
Montgomery County Community College
Bachelor of Science - Criminal Justice
West Chester University of Pennsylvania