Dakota Dell
Indianpolis,IN
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Team Leader
Linde
01.2017 - Current
- Evaluated customer needs and feedback to drive product and service improvements.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Frequently inspected production area to verify proper equipment operation.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Installation Manager
TKO Graphix
01.2014 - 11.2016
- Coordinated with vendors and suppliers to ensure seamless delivery of materials and equipment for installations.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Applied vinyl graphics to fleet vehicles with the great customer satisfaction.
Pool Builder
Pool Pro Of Indiana
08.2010 - 11.2013
- Assisted in digging, trenching and backfilling trenches and foundations.
- Managed safe and efficient use of tools and equipment on construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Collaborated with landscaping teams to ensure seamless integration of pool structures into outdoor living spaces, enhancing the overall aesthetic appeal and functionality of clients'' properties.
- Inspected tools and equipment to maintain safety and efficiency.
- Mixed and poured concrete for variety of projects.
- Cleaned and maintained tools, equipment and worksites.
Lifeguard
Splash Island Water Park
06.2008 - 08.2010
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Monitored safety of guests in and around swimming pool.
- Entered water immediately to pull struggling swimmers to safety.
Education
High School Diploma -
Ball State University
Muncie, IN 05.2001 -
Skills
Goal Setting
undefinedTimeline
Team Leader
Linde
01.2017 - Current
Installation Manager
TKO Graphix
01.2014 - 11.2016
Pool Builder
Pool Pro Of Indiana
08.2010 - 11.2013
Lifeguard
Splash Island Water Park
06.2008 - 08.2010
High School Diploma -
Ball State University
05.2001 -
Similar Profiles
Diego De Jesús Morales TiendaDiego De Jesús Morales Tienda
Distribution Intern at LindeDistribution Intern at Linde
James BrandonJames Brandon
Truck Driver at LindeTruck Driver at Linde
Manuel RicaurteManuel Ricaurte
Retail Sales Staff at LindeRetail Sales Staff at Linde