Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakota Dial

Sales
Westminster ,CO

Summary

Accomplished Customer Experience Agent with extensive experience providing quality services in challenging environments. Establishes relationships with customers, analyzes customer needs and resolves complaints. Possesses excellent communication and problem-solving skills.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Customer Experience Associate

Quicksilver Scientific
Louisville, CO
06.2022 - Current
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Responded to high volume of incoming calls utilizing listening and communication skills to identify customer problems, needs, and opportunities.
  • Scheduled office meetings and client appointments for staff teams.

Sales Associate

Boulder CBD
Boulder , CO
03.2021 - 02.2022
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Assistant Manager

Drift
Boulder, CO
10.2019 - 02.2022
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Performed daily cash reconciliations to determine accuracy of financial reports.

Sales Representative

Into The Wind
Boulder, CO
07.2016 - 10.2019
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Boulder Prep
Boulder, CO
09.2012 - 05.2016

Skills

    Sales expertise

undefined

Certification

Certified Yoga Instructor

Timeline

Customer Experience Associate

Quicksilver Scientific
06.2022 - Current

Sales Associate

Boulder CBD
03.2021 - 02.2022

Assistant Manager

Drift
10.2019 - 02.2022

Certified Yoga Instructor

04-2019

Sales Representative

Into The Wind
07.2016 - 10.2019

High School Diploma -

Boulder Prep
09.2012 - 05.2016

Similar Profiles

CREATE PROFILE
Dakota DialSales