Dakota Eldridge
Port Saint Lucie,FL
Summary
Current residential HVAC service technician with a B-2 license from Connecticut eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of safety and mechanical codes when working with equipment. Motivated to learn, grow and excel in the commerical HVAC field.
B-2 License- HTG.0410625
Universal EPA- 2445580460
Overview
9
9
years of professional experience
Work History
HVAC Technician
Elite Electric & Air
06.2024 - Current
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Enhanced customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
HVAC Technician
Berkshire Heating And Air Conditioning
12.2022 - 06.2024
- Performed troubleshooting on Heating, Cooling and various hot water systems both gas and oil to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
HVAC Technician
Aiello Home Services
10.2022 - 12.2022
- Kept accurate records of time and materials used for each job to compile into service reports.
- Worked overtime, holidays and weekends to accommodate company needs.
- Filled out detailed work orders for each job completed.
- Calibrated equipment to achieve maximum efficiency.
- Promoted positive solutions for preventive maintenance, equipment repair and component fabrication to match specifications.
HVAC Technician
Watt Holding LLC
04.2021 - 10.2022
- Applied mechanical problem solving skills to develop creative solutions for repairs.
- Tested newly installed systems, closely monitoring functionality and adherence to operating specifications.
- Installed Gas and oil boiler systems as well furnaces. Installed and removed oil tanks to meet code requirements.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Picker Packer
Amazon
09.2020 - 04.2021
- Checked inventory and selected products from specific locations based upon customer orders and availability.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
- Completed orders each day with efficient picking and packing of shipments.
- Promoted delivery efficiency by accurately labeling and organizing containers.
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Transportation Security Officer
Department Of Homeland Security
08.2019 - 09.2020
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Interacted with public to give directions, explain rules and regulations and respond to inquiries.
Server Trainer/ Server
Dakotas Steakhouse
10.2018 - 08.2019
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Greeted and maintained relationships with regular customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Server Trainer/Server
U.S.S Chowderpot
05.2015 - 09.2018
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Personal Financial Representative
American Eagle Financial Credit Union
12.2016 - 02.2018
- Analyzed clients' financial situations to offer products to improve standard of living.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted products or services to each customer to consistently achieve sales targets.
- Built and maintained productive relationships with internal and external C-level executives to facilitate business success.
Education
S-2 Program - HVAC-R
Entech- Advanced Energy Training
Cromwell, CT04.2021
Associate Degree - Criminal Justice
Manchester Community College
Manchester, CT05.2015
Skills
- Critical Thinking
- Organization and Time management
- Written Communication
- Meticulously Detail-Oriented
- Interpersonal skills
- Technical Troubleshooting
- EPA requirements knowledge
Timeline
HVAC Technician
Elite Electric & Air
06.2024 - Current
HVAC Technician
Berkshire Heating And Air Conditioning
12.2022 - 06.2024
HVAC Technician
Aiello Home Services
10.2022 - 12.2022
HVAC Technician
Watt Holding LLC
04.2021 - 10.2022
Picker Packer
Amazon
09.2020 - 04.2021
Transportation Security Officer
Department Of Homeland Security
08.2019 - 09.2020
Server Trainer/ Server
Dakotas Steakhouse
10.2018 - 08.2019
Personal Financial Representative
American Eagle Financial Credit Union
12.2016 - 02.2018
Server Trainer/Server
U.S.S Chowderpot
05.2015 - 09.2018
S-2 Program - HVAC-R
Entech- Advanced Energy Training
Associate Degree - Criminal Justice
Manchester Community College