Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
6
6
years of professional experience
Work History
Cashier
HEB Grocery Store
09.2023 - Current
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Amazon Delivery Driver
OneTeam Couriers
09.2022 - 07.2023
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Delivered packages to customer doorsteps and business offices.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Housekeeping Supervisor
VillaSport Athletic Club And Spa
03.2022 - 08.2022
Communicated repair needs to maintenance staff.
Trained and mentored all new personnel to maximize quality of service and performance.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Increased employee performance through effective supervision and training.
Conducted regular inspections to verify compliance with housekeeping standards.
HIMARS Operator
U.S. Army
07.2018 - 11.2021
Operated heavy machinery such as track vehicles and heavy load trucks.
Demonstrated leadership by making improvements to work processes and helping to train others.
Tested, repaired and updated equipment systems and components to meet current and expected demands.
Maintain the entire multiple launch rocket system, supporting Army infantry and tank units by supplementing cannon artillery during combat.
Cashier
Kroger
11.2017 - 01.2018
Answered questions about store policies and addressed customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.