Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dakota Fendley

Flagstaff,AZ

Summary

Proven track record in enhancing customer experiences and improving fitness outcomes, demonstrated during tenure at Encanterra Country Club. Skilled in exercise program design and exceptional customer service, adept at maintaining gym facilities and managing front desk operations. Achieved significant improvements in client satisfaction and operational efficiency through adaptive fitness programming and effective communication. Flexible Fitness Attendant accustomed to working weekends and evenings in 24-hour facility. Expertise in gym equipment disinfection and recreational equipment set up. Adept at assisting guests with questions and maintaining locker rooms and front desk by arranging towels, beverages, and powders for guests. Collaborative with flexibility and situational awareness while attending to varying needs of gym attendees. Safety-minded facilitator of daily weight and aerobic floor operations. Diligent supporter of healthy customer experience with positive attitude and agreeable outward-facing personality. Helpful Fitness Attendant with highly developed skills in customer service and recordkeeping. Talented at maintaining inventories of equipment and storing and retrieving items for staff or guests. Lifting 50 pounds and performing exercise equipment demonstrations.

Overview

Work History

Fitness Attendant

Encanterra Country Club
03.2024 - 08.2024
  • Worked independently and as member of cohesive team to support individual needs.
  • Led and supported staff meetings according to team and organization needs.
  • Kept fitness areas, machines, and spaces clean and orderly for customers.
  • Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.

Dental Receptionist

Grayhawk Dental Associates
06.2024 - 07.2024
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.

Education

Criminology And Criminal Justice

Northern Arizona University
Flagstaff, AZ
05.2028

High School Diploma -

Combs High School
San Tan Valley, AZ
05.2024

Skills

Cash Handling

Exercise program design

Adaptive Fitness Programming

Cash Register Operations

Supply Stocking

Equipment Setup and Takedown

Fitness Equipment Maintenance

Fitness equipment knowledge

Gym Facility Maintenance

Timeline

Dental Receptionist

Grayhawk Dental Associates
06.2024 - 07.2024

Fitness Attendant

Encanterra Country Club
03.2024 - 08.2024

Criminology And Criminal Justice

Northern Arizona University

High School Diploma -

Combs High School
Dakota Fendley