Dakota Flaws
Port Charlotte,FL
Summary
Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Esthetician
Les Ciseaux Salon & Spa
01.2024 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Advised clients on proper home-care regimens.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Streamlined appointment scheduling using software systems to accurately book appointments while managing waitlists when necessary.
- Increased client retention rate over 50% through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
- Explained benefits of skin care products to clients.
Esthetician
The Getaway Spa
01.2023 - 01.2024
- Educated over 200 clients on a monthly basis on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Sterilized equipment for patient treatments.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked 3 treatment rooms with proper supplies.
- Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Performed various facial treatments for optimal skin health, including chemical peels, microchanneling, microcurrent, LED therapy and more.
Education
Full Specialist - Esthetics
Aveda Institute
Fort Myers, FL06.2023
Skills
- Customized skincare plans
- Extractions and pore cleansing
- Skincare product knowledge
- High-frequency machine use
- Microdermabrasion expertise
- Anti-aging treatments
- Dermaplaning proficiency
- Manual lymphatic drainage
- Chemical facial peels
- Ultrasonic skin scrubber
- Facial and Scalp Massage
- Sanitation maintenance
Timeline
Esthetician
Les Ciseaux Salon & Spa
01.2024 - Current
Esthetician
The Getaway Spa
01.2023 - 01.2024
Full Specialist - Esthetics
Aveda Institute
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