Overview
Work History
Education
Skills
Timeline
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Dakota Fredrikson

Phoenix,AZ

Overview

5
5
years of professional experience

Work History

Operations Manager/Assistant Manager

AG Jeans
Scottsdale, Az
12.2025 - Current
  • Oversaw daily operations to ensure smooth workflow and efficiency.
  • Managed inventory levels to support production and distribution processes.
  • Coordinated team activities to align with company objectives and deadlines.
  • Trained staff on operational procedures and best practices for efficiency.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Store Manager

Jonhson and Murphy
Scottsdale, Arizona
07.2025 - 12.2025
  • Managed sales floor operations to drive customer engagement and overall store performance
  • Analyzed customer feedback to enhance visual displays and improve shopping experience
  • Implemented policies accurately and handled deposits with care
  • Ensured secure store operations through precise cash management
  • Boosted customer interaction and satisfaction on the sales floor and displays
  • Delivered top-tier service by efficiently resolving customer issues

Sales lead

Ecco
Scottsdale, AZ
04.2023 - 03.2025
  • Oversaw sales floor and displays to enhance customer interaction and satisfaction
  • Resolved customer issues efficiently to deliver top-tier service
  • Ensured secure store operations with precise cash management
  • Implemented policies accurately and handled deposits with care
  • Analyzed customer feedback to enhance visual displays and improve shopping experience
  • Managed sales floor operations to drive notable improvements in store efficiency and satisfaction

Operation Manager/ Assistant manager

Splendid
Scottsdale
10.2023 - 10.2024
  • Led team development initiatives to boost customer satisfaction and performance
  • Enhanced store aesthetics and drove sales through strategic visual merchandising techniques
  • Improved operational efficiency through effective coaching and management
  • Streamlined processes to optimize team performance and operational effectiveness
  • Analyzed customer feedback to identify areas for team development and boost customer satisfaction
  • Implemented strategies to enhance store aesthetics and drive sales

Store manager/ social media manager

Salon Services PRO
Scottsdale, AZ
04.2023 - 06.2024
  • Led team to enhance skills, foster collaboration, and meet sales targets
  • Increased sales through strategic social media campaigns and customer engagement
  • Created engaging content to drive customer interaction and inquiries
  • Monitored sales data to optimize inventory and reduce excess
  • Implemented targeted marketing campaigns to boost sales and store foot traffic
  • Orchestrated marketing initiatives that significantly increased store foot traffic and improved sales performance

Corporate trainer

Fox restaurant concepts
Phoenix, AZ
10.2021 - 08.2023
  • Managed daily operations in absence of manager, ensuring smooth service and quick resolution of issues
  • Delegated tasks to team members to optimize shift efficiency and boost customer satisfaction
  • Handled customer and staff complaints to improve workplace harmony and service quality
  • Conducted training sessions for new employees to ensure they are well-equipped to provide excellent service
  • Developed and implemented training programs to enhance employee skills and knowledge
  • Evaluated employee performance and provided constructive feedback for continuous improvement

Education

Aesthetican -

Penrose academy
Scottsdale
07.2023 - 12/2024

Arcadia High School
Phoenix, AZ

Skills

  • Customer service
  • Restaurant experience
  • Time management
  • Leadership
  • Food service
  • Employee training
  • Communication skills
  • Microsoft word
  • Guest services

Timeline

Operations Manager/Assistant Manager

AG Jeans
12.2025 - Current

Store Manager

Jonhson and Murphy
07.2025 - 12.2025

Operation Manager/ Assistant manager

Splendid
10.2023 - 10.2024

Aesthetican -

Penrose academy
07.2023 - 12/2024

Sales lead

Ecco
04.2023 - 03.2025

Store manager/ social media manager

Salon Services PRO
04.2023 - 06.2024

Corporate trainer

Fox restaurant concepts
10.2021 - 08.2023

Arcadia High School
Dakota Fredrikson