Dakota Fredrikson
Phoenix,AZ
Overview
5
5
years of professional experience
Work History
Operations Manager/Assistant Manager
AG Jeans
Scottsdale, Az
12.2025 - Current
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Managed inventory levels to support production and distribution processes.
- Coordinated team activities to align with company objectives and deadlines.
- Trained staff on operational procedures and best practices for efficiency.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Store Manager
Jonhson and Murphy
Scottsdale, Arizona
07.2025 - 12.2025
- Managed sales floor operations to drive customer engagement and overall store performance
- Analyzed customer feedback to enhance visual displays and improve shopping experience
- Implemented policies accurately and handled deposits with care
- Ensured secure store operations through precise cash management
- Boosted customer interaction and satisfaction on the sales floor and displays
- Delivered top-tier service by efficiently resolving customer issues
Sales lead
Ecco
Scottsdale, AZ
04.2023 - 03.2025
- Oversaw sales floor and displays to enhance customer interaction and satisfaction
- Resolved customer issues efficiently to deliver top-tier service
- Ensured secure store operations with precise cash management
- Implemented policies accurately and handled deposits with care
- Analyzed customer feedback to enhance visual displays and improve shopping experience
- Managed sales floor operations to drive notable improvements in store efficiency and satisfaction
Operation Manager/ Assistant manager
Splendid
Scottsdale
10.2023 - 10.2024
- Led team development initiatives to boost customer satisfaction and performance
- Enhanced store aesthetics and drove sales through strategic visual merchandising techniques
- Improved operational efficiency through effective coaching and management
- Streamlined processes to optimize team performance and operational effectiveness
- Analyzed customer feedback to identify areas for team development and boost customer satisfaction
- Implemented strategies to enhance store aesthetics and drive sales
Store manager/ social media manager
Salon Services PRO
Scottsdale, AZ
04.2023 - 06.2024
- Led team to enhance skills, foster collaboration, and meet sales targets
- Increased sales through strategic social media campaigns and customer engagement
- Created engaging content to drive customer interaction and inquiries
- Monitored sales data to optimize inventory and reduce excess
- Implemented targeted marketing campaigns to boost sales and store foot traffic
- Orchestrated marketing initiatives that significantly increased store foot traffic and improved sales performance
Corporate trainer
Fox restaurant concepts
Phoenix, AZ
10.2021 - 08.2023
- Managed daily operations in absence of manager, ensuring smooth service and quick resolution of issues
- Delegated tasks to team members to optimize shift efficiency and boost customer satisfaction
- Handled customer and staff complaints to improve workplace harmony and service quality
- Conducted training sessions for new employees to ensure they are well-equipped to provide excellent service
- Developed and implemented training programs to enhance employee skills and knowledge
- Evaluated employee performance and provided constructive feedback for continuous improvement
Education
Aesthetican -
Penrose academy
Scottsdale 07.2023 - 12/2024
Arcadia High School
Phoenix, AZSkills
- Customer service
- Restaurant experience
- Time management
- Leadership
- Food service
- Employee training
- Communication skills
- Microsoft word
- Guest services
Timeline
Operations Manager/Assistant Manager
AG Jeans
12.2025 - Current
Store Manager
Jonhson and Murphy
07.2025 - 12.2025
Operation Manager/ Assistant manager
Splendid
10.2023 - 10.2024
Aesthetican -
Penrose academy
07.2023 - 12/2024
Sales lead
Ecco
04.2023 - 03.2025
Store manager/ social media manager
Salon Services PRO
04.2023 - 06.2024
Corporate trainer
Fox restaurant concepts
10.2021 - 08.2023
Arcadia High School