Dakota Gainer
Glenwood,WV
Summary
Results-driven Team Leader specializing in workflow optimization and team management. Achieved enhanced customer satisfaction through effective collaboration and strategic problem-solving. Leveraged hands-on experience with bucket trucks to ensure safe operations and equipment maintenance, contributing to successful project completions.
Overview
13
13
years of professional experience
Work History
Sales Manager
Guardian Impact Windows and Roofing
Deerfield Beach, FL
11.2025 - 08.2026
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to provide accurate information.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Bucket Truck Operator
Xylem Tree Experts
Suffolk, VA
01.2024 - 10.2025
- Operated bucket truck to safely access elevated work areas for tree trimming and removal.
- Conducted routine inspections of equipment to ensure compliance with safety standards.
- Collaborated with team members to coordinate efficient workflow during high-demand projects.
- Trained new operators on safe operation procedures and maintenance of bucket trucks.
- Maintained accurate records of equipment usage, repairs, and maintenance schedules.
- Responded promptly to emergency calls, ensuring timely service delivery in critical situations.
- Skillfully navigated challenging work environments, adapting to various weather conditions and terrain while operating the bucket truck safely.
- Collaborated with other crew members to ensure smooth operations and successful project outcomes.
- Enhanced safety measures by conducting regular bucket truck inspections and maintenance tasks.
Project Manager
Quality Builders of Ohio
Columbus OH
08.2022 - 11.2023
- Managed project timelines and adhered to deadlines and quality standards.
- Coordinated with subcontractors to streamline workflow and improve communication efficiency.
- Fostered relationships with clients to enhance satisfaction and project outcomes.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Server
Fire Fin Grill
Palm Beach Gardens, FL
12.2021 - 08.2022
- Delivered exceptional customer service by anticipating guest needs and providing personalized recommendations.
- Managed multi-table service efficiently, ensuring timely order delivery and satisfaction.
- Collaborated with kitchen staff to ensure accurate food presentation and adherence to quality standards.
- Trained new servers on menu offerings, service protocols, and restaurant procedures.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
Tree Trimmer
Grants Tree Service
Columbus, OH
10.2019 - 11.2021
- Operated chainsaws and chippers to efficiently trim trees and remove debris.
- Assessed tree health and structure to determine appropriate trimming methods.
- Ensured compliance with safety regulations during all tree trimming operations.
- Collaborated with team members to develop efficient workflow strategies for projects.
- Conducted routine maintenance on equipment to ensure optimal performance and safety.
- Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
- Maintained a clean, organized work site, demonstrating professionalism and respect for the property owners throughout each project''s duration.
Line Clearance Tree Trimmer
Townsend Tree Service
Hinton, WV
05.2017 - 09.2019
- Operated chainsaws and chippers to efficiently trim trees while ensuring safety protocols were followed.
- Assessed tree health and stability, recommending appropriate trimming techniques for optimal growth.
- Led team in executing large-scale tree removal projects, prioritizing safety and efficiency throughout the process.
- Mitigated risks associated with hazardous trees near power lines through close collaboration with utility companies during removal operations.
- Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
Infantryman
US Army
Ft. Hood Tx
09.2013 - 07.2017
- Executed tactical operations in diverse environments, ensuring team cohesion and mission success.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
Education
High School Diploma -
Westover High School
Fayetteville, NC06-2013
EMT/Fire Rescue - Emergency Management
Palm Beach State College
Lake Worth, FL08-2022
Skills
- Sales team training
- Performance management
- Customer service
- Relationship building
- Sales strategy development
- Market analysis
- Sales forecasting
- Negotiation tactics
- Sales performance metrics
- Client relationship management
- Team leadership
- Customer engagement
- Stump grinding
- Power tool proficiency
- Aerial lift operation
- Hydraulic systems
Timeline
Sales Manager
Guardian Impact Windows and Roofing
11.2025 - 08.2026
Bucket Truck Operator
Xylem Tree Experts
01.2024 - 10.2025
Project Manager
Quality Builders of Ohio
08.2022 - 11.2023
Server
Fire Fin Grill
12.2021 - 08.2022
Tree Trimmer
Grants Tree Service
10.2019 - 11.2021
Line Clearance Tree Trimmer
Townsend Tree Service
05.2017 - 09.2019
Infantryman
US Army
09.2013 - 07.2017
EMT/Fire Rescue - Emergency Management
Palm Beach State College
High School Diploma -
Westover High School