Dakota Hanson
Columbus,Ohio
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Hollywood Feed
05.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Production Associate
Honda
02.2022 - 05.2022
- Enhanced production efficiency by streamlining assembly line processes and implementing lean manufacturing techniques.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
- Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
Supervisor of Operations
UPS
04.2020 - 06.2021
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
Server
The Country Club At Muirfeild Village
11.2017 - 01.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Health Sciences
Columbus State Community College
Columbus, OH12.2023
Skills
- Promotional Support
- Customer Needs Assessment
- Contract Preparation
- Payment Processing
- Inventory Control
- Upselling
- Recruitment and Hiring
- Maintenance Oversight
- Staff Evaluation
- Facilities Inspection
- Team Development
- Problem Solving
- Materials Handling
- Assembly and Production
- Operations Support
- Tool Operation
- Daily Specials Memorization
- Order Management
- Sales Expertise
Certification
PetTech CPR and First Aid Certified
Timeline
Sales Associate
Hollywood Feed
05.2022 - Current
Production Associate
Honda
02.2022 - 05.2022
Supervisor of Operations
UPS
04.2020 - 06.2021
Server
The Country Club At Muirfeild Village
11.2017 - 01.2019
Associate of Arts - Health Sciences
Columbus State Community College