Dakota Hays
Beloit,Wisconsin
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
7
7
years of professional experience
Work History
Security Officer
Public Safety Of Wisconsin
11.2022 - 01.2024
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored premises in company vehicle and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Professional Security Officer
Securitas Security Services USA
10.2020 - 09.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Monitored employee activities, confirming compliance with security regulations.
Security Professional
Allied Universal Security Services
05.2019 - 08.2020
- Recorded incident reports with detailed accounts of occurrences
- Monitored property and investigated any areas of suspicion
- Assessed ongoing risk factors and suggested improvements to senior management
- Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
- Resolved complaints and issues involving both guests and employees
- Checked identification of all persons entering and exiting facility
- Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
- Patrolled and monitored property areas via bicycle and company vehicle
- Provided excellent service to guests and employees
- Maintained security for 3 buildings per day
Production (ECL Line)
SSI Technologies
10.2018 - 11.2018
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
- Worked with Line Lead to resolve quality problems, improve operations and provide exceptional customer service
- Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
- Provided observations, took measurements and performed tests at various stages according to quality control plan
- Produced over 300 parts per day
Data Indexer/Quality Assurance
Data Dimensions
07.2017 - 08.2018
- Collected requirements from end-customers and business partners for product upgrades, added features and new product development
- Evaluated quality problems and performed analysis to identify and resolve issues
- Developed standard operating procedures and document work flows for current and future process steps
- Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
- Corrected over 200 errors per day
Education
High School Diploma -
Beloit Learning Academy
Beloit, WI2017
Skills
- Data quality assurance processes
- Overseeing automated databases
- Dataflow oversight
- Data imports
- Data collection and review
- Report delivery
- Data collection and analysis
- Quality assurance
- Oral and written communication
- Conflict resolution
Timeline
Security Officer
Public Safety Of Wisconsin
11.2022 - 01.2024
Professional Security Officer
Securitas Security Services USA
10.2020 - 09.2022
Security Professional
Allied Universal Security Services
05.2019 - 08.2020
Production (ECL Line)
SSI Technologies
10.2018 - 11.2018
Data Indexer/Quality Assurance
Data Dimensions
07.2017 - 08.2018
High School Diploma -
Beloit Learning Academy