Dakota Holt
Homosassa
Summary
Experienced in juvenile probation with a focus on rehabilitation and reintegration. Possess strong skills in casework management, risk assessment, and conflict resolution. Proven effectiveness at collaborating with legal professionals, family members, and community resources to support youth development. Significant impact made through developing personalized intervention strategies promoting positive behavior change.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Juvenile Probation Officer
State of Florida-Department of Juvenile Justice
Inverness
08.2018 - Current
- Conducted assessments of juvenile offenders to determine appropriate intervention needs.
- Developed and implemented individualized case plans for youth under supervision.
- Monitored compliance with court orders and probation conditions for clients.
- Collaborated with community agencies to provide resources for youth.
- Maintained accurate records of case progress and activities in database systems.
- Provided crisis intervention and conflict resolution during encounters with juveniles.
- Maintaining detailed records of all interactions with juvenile offenders.
- Conducting investigations into the backgrounds of juveniles and their families.
- Assessing risk levels associated with each individual case and making appropriate decisions based on those assessments.
- Participating in training programs to stay abreast of developments in the field.
- Enforcing sanctions when necessary to hold juveniles accountable for their actions.
- Prepared various behavior and incident reports.
- Counseling youths on anger management, substance abuse, job readiness, and other life skills.
- Coordinated meetings to liaise with community stakeholders, judges, and law professionals.
- Educating parents on how best to support their children's rehabilitation efforts.
- Attending hearings in juvenile court on behalf of the department.
- Advising judges on sentencing options for juveniles found guilty of a crime.
- Created, organized and maintained files, case notes and electronic databases.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
- Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
- Trained new probation officers on department policies, procedures, and best practices.
Car Salesperson
Crystal Chrystler Dodge Jeep Ram
Homosassa
05.2018 - 08.2018
- Engaged customers to understand their vehicle preferences and needs.
- Demonstrated vehicle features and capabilities to prospective buyers.
- Collaborated with the finance department to facilitate customer financing options.
- Managed inventory levels and ensured showroom displays were appealing and organized.
- Provided exceptional customer service throughout the sales process and after delivery.
- Conducted follow-up communications to maintain relationships with previous clients.
- Participated in promotional events to increase brand awareness and attract new customers.
- Developed relationships with potential buyers through phone calls and emails.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
Hostess
Olive Tree Restaurant
Homosassa
02.2015 - 03.2017
- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Collaborated with waitstaff to coordinate efficient service and guest satisfaction.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Monitored dining area for guest needs, ensuring timely assistance throughout their visit.
- Supported special events by preparing seating plans and accommodating large parties effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted in preparing the restaurant for opening and closing shifts.
- Handled cash payments and reconciled daily transactions accurately.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided menus to customers and answered questions regarding menu items.
- Took beverage orders and served drinks during peak meal times.
- Ensured compliance with health and safety regulations at all times.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Greeted customers, answered questions, and recommended specials to increase profits.
Salesperson
Cutco Cutlery
Homosassa
05.2014 - 09.2014
- Demonstrated product knowledge during customer interactions to enhance buying experience.
- Conducted in-home demonstrations to showcase product features and benefits effectively.
- Built strong relationships with customers through excellent communication and follow-up.
- Collaborated with team members to strategize sales approaches and improve performance.
- Handled customer inquiries and resolved issues related to product satisfaction promptly.
- Participated in training sessions to stay updated on new products and sales techniques.
- Utilized digital tools for tracking sales leads and maintaining customer records efficiently.
- Developed key customer relationships to increase sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor of Science - Criminology
Saint Leo University
Saint Leo, FL 12.2015 - 12.2017
Associate of Arts - Psychology
College of Central Florida
Ocala, FL 12.2013 - 12.2015
Skills
- Case management
- Risk assessment
- Crisis intervention
- Community collaboration
- Multicultural sensitivity
- Confident
- Efficiency
- Data collection
- Court documentation
- Training and mentoring
- Report drafting
References
References available upon request.
Timeline
Juvenile Probation Officer
State of Florida-Department of Juvenile Justice
08.2018 - Current
Car Salesperson
Crystal Chrystler Dodge Jeep Ram
05.2018 - 08.2018
Bachelor of Science - Criminology
Saint Leo University
12.2015 - 12.2017
Hostess
Olive Tree Restaurant
02.2015 - 03.2017
Salesperson
Cutco Cutlery
05.2014 - 09.2014
Associate of Arts - Psychology
College of Central Florida
12.2013 - 12.2015