Dakota Horton
Huntsville
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
SudStop Car Wash
Huntsville
08.2024 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Built and maintained loyal, long-term customer relationships through effective account management.
General Manager
Take 5 Car Wash
Huntsville
06.2024 - 08.2024
- Supervised staff to maintain high standards of cleanliness and customer service.
- Trained employees on safety protocols and operational procedures for equipment use.
- Resolved customer complaints promptly to uphold service quality and satisfaction levels.
General Manager
Shine time super wash
12.2020 - 04.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed promotional strategies to enhance customer engagement and retention efforts.
- Trained employees on duties, policies and procedures.
Education
High school diploma -
Hatton High School
Town Creek, ALSkills
- Operations oversight
- Budgeting
- Total quality management
- Inventory management
- Data analysis
- Decision making
- Strategic partnerships
- Talent acquisition
- Staff training
- Team leadership
- Conflict resolution
- Effective communication
- Problem solving
- Efficient multi-tasker
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
General Manager
SudStop Car Wash
08.2024 - Current
General Manager
Take 5 Car Wash
06.2024 - 08.2024
General Manager
Shine time super wash
12.2020 - 04.2024
High school diploma -
Hatton High School