Dakota Hove
Huntsville,AL
Summary
Air Force Veteran with a TS/SCI clearance, showcasing 6 years of in-depth troubleshooting and administrative expertise seeking a position in the Cybersecurity field or System Administration Field, particularly in Penetration Testing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
System Administrator
Xpect Solutions
Huntsville, Alabama
01.2025 - Current
- Supporting the Network Innovations Wireless Team in support of the FBI.
- Provisioned and administrated FBI wide policies, security groups and identities on Cisco ISE
- Helping to maintain, operate, and set up wireless Cisco and Aruba infrastructure.
- Providing detailed white paper documentation for network technologies.
- Reviewing security standards and managing Wireless Role-Based Access Control (RBAC).
Tier 1 Help Desk
ECS
Huntsville, Alabama
08.2024 - 11.2024
- Supported FBI Operations world wide via Service Manager
- Provided first-level technical support for end-users, troubleshooting hardware, software, and network issues via phone, email, and ticketing systems.
- Diagnosed and resolved common issues such as login problems, software errors, and connectivity issues, escalating complex cases as necessary.
- Assisted in password resets, device setup, and maintenance of printers, desktops, and mobile devices for 3 domains; Green/Red/Yellow
- Utilized Service Manager to log, track, and resolve user requests, maintaining high customer satisfaction and adherence to service level agreements (SLAs).
Airborne Systems Engineer 5 (1A351)
Air Force
Offutt AFB, NE
08.2018 - 08.2024
- System Administration for a Multi-Million dollar classified network. (Windows / RHEL)
- Maintained and repaired 2 SATCOM WB (Wide Band) internet terminals and oversaw worldwide SATCOM datalinks
- Operated, maintained and troubleshot over 30 mission critical systems and software.
- Installed, repaired, and maintained electrical equipment and systems, with a strong focus on safety and compliance
- Experience instructing new Airman to become proficient with Mission Systems and Honor Guard traditions and practices.
Education
Bachelor of Science - Cyber Security (Currently Enrolled)
Western Governors University
Salt Lake City, UTSkills
- TS/SCI Full Scope Poly (DoJ, formerly DoD)
- RHEL Linux and Windows experience/troubleshooting
- Military Instructing Experience
- Tier 1/2 Support practices
- Electrical systems and Network Hardware
- Technical writing
- Network troubleshooting (Cisco and Aruba)
Certification
- CompTIA Sec+
- Google IT Professional
- Pursuing through degree - Net+ , Linux+ , Pentest+, Cysa+ , CCSP and SSCP
References
References available upon request.
Timeline
System Administrator
Xpect Solutions
01.2025 - Current
Tier 1 Help Desk
ECS
08.2024 - 11.2024
Airborne Systems Engineer 5 (1A351)
Air Force
08.2018 - 08.2024
Bachelor of Science - Cyber Security (Currently Enrolled)
Western Governors University
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