Dakota Howard
Las Vegas,NV
Summary
Experienced Data Center Technician with a proven track record in maintaining and optimizing data center infrastructure. Skilled in troubleshooting, hardware/software maintenance, and executing efficient data backups. Adept at collaborating with cross-functional teams and ensuring compliance with industry standards. Seeking a new opportunity to contribute technical expertise and dedication to excellence in a dynamic data center environment.
Overview
6
6
years of professional experience
Work History
Network Infrastructure Technician II
Switch
Las Vegas, NV
04.2021 - Current
- Install, configure, and maintain servers, storage systems, and network devices within the data center.
- Troubleshoot complex fiber infrastructure.
- Replace or upgrade faulty hardware components, ensuring minimal downtime and optimal performance.
- Effectively coordinate, interact and perform troubleshooting actions with end user customers.
- Maintain detailed documentation of hardware configurations, network layouts, and operational procedures.
- Ensure data center operations comply with industry standards, regulations, and best practices.
- Respond promptly to emergencies such as power outages, equipment failures, or security breaches, implementing necessary solutions to minimize downtime and data loss.
Low Voltage Electrician
Communication Electronic Systems
Las Vegas
05.2020 - 04.2021
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Installed and maintained fire alarm and security systems.
- Inspected worksites and installations to verify compliance with state safety codes.
Field Technician Satellite Installer
Dish Network
Las Vegas, NV
08.2018 - 05.2020
- Set up cable modems, routers, and other equipment necessary for internet and phone services.
- Diagnose and troubleshoot issues related to cable television, internet, and phone services.
- Provide excellent customer service by addressing customer inquiries, concerns, and service-related questions.
- Complete service orders, installation reports, and other required paperwork promptly and accurately.
Computer Service Technician
Frys Electronics
Las Vegas, NV
09.2017 - 08.2018
- Analyze computer systems to identify hardware and software issues.
- Diagnose and troubleshoot problems related to operating systems, software applications, and hardware components.
- Repair or replace faulty hardware components such as motherboards, processors, memory modules, hard drives, and power supplies.
- Configure and troubleshoot routers, switches, and modems to ensure reliable internet connections.
- Maintain detailed records of repairs, including the problems diagnosed, solutions applied, and parts replaced.
Education
High School Diploma -
Lakota West High School
West Chester, OH05.2015
No Degree - Information Technology
Butler Technology And Career Development Schools
Hamilton, OH05.2015
Skills
- Fiber testing
- Computer Hardware
Troubleshooting - Switches and Routers
- Network Topology
- Network Infrastructure
Installation/maintenance
- Rack and stack
- IT Support
- TCP/IP
- Problem-Solving
- Communication
Timeline
Network Infrastructure Technician II
Switch
04.2021 - Current
Low Voltage Electrician
Communication Electronic Systems
05.2020 - 04.2021
Field Technician Satellite Installer
Dish Network
08.2018 - 05.2020
Computer Service Technician
Frys Electronics
09.2017 - 08.2018
High School Diploma -
Lakota West High School
No Degree - Information Technology
Butler Technology And Career Development Schools