Dakota Howard
Las Vegas,NV
Summary
Experienced Data Center Technician with a proven track record in maintaining and optimizing data center infrastructure. Skilled in troubleshooting, hardware/software maintenance, and executing efficient data backups. Adept at collaborating with cross-functional teams and ensuring compliance with industry standards. Seeking a new opportunity to contribute technical expertise and dedication to excellence in a dynamic data center environment.
Overview
6
6
years of professional experience
Work History
Network Infrastructure Technician II
Switch
04.2021 - Current
- Install, configure, and maintain servers, storage systems, and network devices within the data center.
- Troubleshoot complex fiber infrastructure.
- Replace or upgrade faulty hardware components, ensuring minimal downtime and optimal performance.
- Effectively coordinate, interact and perform troubleshooting actions with end user customers.
- Maintain detailed documentation of hardware configurations, network layouts, and operational procedures.
- Ensure data center operations comply with industry standards, regulations, and best practices.
- Respond promptly to emergencies such as power outages, equipment failures, or security breaches, implementing necessary solutions to minimize downtime and data loss.
Low Voltage Electrician
Communication Electronic Systems
05.2020 - 04.2021
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Installed and maintained fire alarm and security systems.
- Inspected worksites and installations to verify compliance with state safety codes.
Field Technician Satellite Installer
Dish Network
08.2018 - 05.2020
- Set up cable modems, routers, and other equipment necessary for internet and phone services.
- Diagnose and troubleshoot issues related to cable television, internet, and phone services.
- Provide excellent customer service by addressing customer inquiries, concerns, and service-related questions.
- Complete service orders, installation reports, and other required paperwork promptly and accurately.
Computer Service Technician
Frys Electronics
09.2017 - 08.2018
- Analyze computer systems to identify hardware and software issues.
- Diagnose and troubleshoot problems related to operating systems, software applications, and hardware components.
- Repair or replace faulty hardware components such as motherboards, processors, memory modules, hard drives, and power supplies.
- Configure and troubleshoot routers, switches, and modems to ensure reliable internet connections.
- Maintain detailed records of repairs, including the problems diagnosed, solutions applied, and parts replaced.
Education
High School Diploma -
Lakota West High School
West Chester, OH05.2015
No Degree - Information Technology
Butler Technology And Career Development Schools
Hamilton, OH05.2015
Skills
- Fiber testing
- Computer Hardware
Troubleshooting - Switches and Routers
- Network Topology
- Network Infrastructure
Installation/maintenance
- Rack and stack
- IT Support
- TCP/IP
- Problem-Solving
- Communication
Timeline
Network Infrastructure Technician II
Switch
04.2021 - Current
Low Voltage Electrician
Communication Electronic Systems
05.2020 - 04.2021
Field Technician Satellite Installer
Dish Network
08.2018 - 05.2020
Computer Service Technician
Frys Electronics
09.2017 - 08.2018
High School Diploma -
Lakota West High School
No Degree - Information Technology
Butler Technology And Career Development Schools