Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Intern
MD Global Partners
Virtual
01.2024
Assisted their clients in achieving their strategic and financial goals by offering comprehensive advisory and financial services across all major industry sectors
Assisted with market and company research to support investment decisions.
Construction Laborer
Commercial Utilities
Hanover, MD
06.2023 - 08.2023
Supported BGE during power line damage, in Westminster, after a severe wind storm damaged over 50 power poles
Installed handboxes and conduit for phone and data wiring in a new housing development in Frederick
Installed underground electrical conduit for power and communications in a new housing development in Gaithersburg
Entered manholes to help with the “rodding” of unoccupied conduit to install “inner duct” conduit in Reisterstown
Education
Bachelor of Science - Sports Management
Towson University
Towson, MD
05-2025
Skills
Microsoft Office (Word, PPT, basic knowledge of Excel)
Database research
Use of Social Media Applications
Certification
CPR and First Aid certified by the American Red Cross
VSU Recreation Front Desk Student at Valdosta State University Campus Recreation CenterVSU Recreation Front Desk Student at Valdosta State University Campus Recreation Center
Customer Service Assistant at Texas A&M University Galveston Campus RecreationCustomer Service Assistant at Texas A&M University Galveston Campus Recreation