Dakota Knight
Fredericksburg,TX
Summary
Motivated Host with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
3
3
years of professional experience
Work History
Late Stay Worker
Bob Jones University
Greenville, SC
02.2023 - 10.2023
- Taking care of children who didn't go home right after school got out.
- Making sure the children are checked in and out through our system.
- Making sure the person/people picking up the children are approved to pick them up via tag, ID, or permission by guardian.
To Go Host
Texas Roadhouse
Fredericksburg, VA
11.2021 - 08.2022
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Increased restaurant efficiency by maintaining an organized to go area.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Buuser/Hostel Worker
Outback Steakhouse
Fredericksburg, VA
03.2021 - 11.2021
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues effectively.
- Managed hostel bookings for streamlined reservation processes and improved occupancy rates.
- Maintained a clean and welcoming environment, ensuring guests felt comfortable during their stay.
- Collaborated with team members to provide exceptional customer service and seamless operations.
- Implemented efficient check-in and check-out procedures, reducing wait times and enhancing the overall guest experience.
Education
Bachelor of Arts - Elementary Education
Bob Jones University
Greenville, SCHigh School Diploma -
Faith Baptist School
Fredericksburg VA05.2022
Skills
- Small Group Instruction
- Behavior Management
- Special Needs Students
- Faculty Collaboration
- Order Delivery Practices
- Safe Food Handling
- Food Running
- Supply Restocking
Timeline
Late Stay Worker
Bob Jones University
02.2023 - 10.2023
To Go Host
Texas Roadhouse
11.2021 - 08.2022
Buuser/Hostel Worker
Outback Steakhouse
03.2021 - 11.2021
Bachelor of Arts - Elementary Education
Bob Jones University
High School Diploma -
Faith Baptist School