Dakota Martin
West Lafayette,IN
Summary
Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
White Lodging
West Lafayette, IN
02.2021 - Current
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
- Managed over 175 customers a shift as well as guided employees in distress.
Server
Bistro 501
Lafayette, Indiana
09.2017 - 08.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Ensured quality service to over 25 customers a day.
Gymnastics Instructor
Dance Moves & Gymnastics
Lafayette, IN
11.2015 - 04.2018
- Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Worked with both mentally and physically handicapped people and promoted interactive learning.
- Oversaw 15 children between the ages of 5-12 years old in any given class.
Education
Bachelor of Science - Hospitality And Tourism Management
Purdue University
West Lafayette, IN05.2022
Skills
- Critical Thinking
- Alcoholic Beverage Service
- Dining Area Cleaning Supervision
- Equipment Arrangement Specifications
- Worker Training
- Special Menu Planning
Certification
ServSafe Manager Certification
Timeline
Restaurant Supervisor
White Lodging
02.2021 - Current
Server
Bistro 501
09.2017 - 08.2020
Gymnastics Instructor
Dance Moves & Gymnastics
11.2015 - 04.2018
Bachelor of Science - Hospitality And Tourism Management
Purdue University