Dakota Massie
Vine Grove,Kentucky
Summary
Proactive Manager of Operations with extensive experience in optimizing facility performance and ensuring regulatory compliance. Effective in reducing miscommunications, managing budgets, and enhancing customer satisfaction. Skilled in cross-functional coordination, decision-making, and safe equipment operation, bringing strong leadership and problem-solving abilities to drive operational success.
Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Manager of Operations
Auto Zone Auto Parts
07.2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
Production Worker
Metalsa
04.2024 - 07.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Manager
Precision Automotive
12.2023 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Heavy Equipment Operator
Edward C. Levy
08.2022 - 12.2023
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Military Police
United State Marine Corps
08.2018 - 12.2022
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
- Assisted in the development of improved standard operating procedures for Military Police operations through regular review of current practices.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
- Provided training to fellow Military Police officers, increasing overall unit readiness and effectiveness.
Education
High School Diploma -
Meade County High School
Brandenburg, KY05-2018
Skills
- Logistics Management
- Cross-functional coordination
- Decision-Making
- Customer Service
- Goal Setting
- Heavy Equipment Operation
- Safe Equipment Operation
- Construction background
- Radio Communication Protocols
- Reliability
Timeline
Manager of Operations
Auto Zone Auto Parts
07.2024 - Current
Production Worker
Metalsa
04.2024 - 07.2024
Manager
Precision Automotive
12.2023 - 03.2024
Heavy Equipment Operator
Edward C. Levy
08.2022 - 12.2023
Military Police
United State Marine Corps
08.2018 - 12.2022
High School Diploma -
Meade County High School
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