Dakota Norton
Florence,Alabama
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes.
Highly-skilled emergency services professional calmly and quickly assesses medical situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level EMT position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Lifeguard Ambulance Service
09.2023 - Current
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Followed all safety protocols and took necessary precautions while providing care.
- Responded to 911 calls for medical emergencies.
PRODUCTION WORKER
Cypress Creek Farms
01.2012 - Current
- Worked at different workstations to meet production requirements
- Maintained high focus on safety and quality within department
- Identified inefficiencies and process-level improvements within Supply Chain Finance Inventory operations
- Maintained good housekeeping and safety regulations on shop floor
- Ensured area stayed clean, well-organized and safe
- Transported trash and debris away from production areas
- Followed instructions for production schedules and company procedures
- Monitored proper inventory rotation of raw materials and packaging
- Observed and removed faulty product parts from assembly line
- Evaluated performance and provided feedback to personnel on quarterly basis
- Demonstrated strong teamwork, collaboration and cross-cultural skills.
CORRECTIONS DEPUTY
Lauderdale County Sheriff's Office
04.2019 - 08.2023
- Monitored and controlled access to facility and restricted areas
- Observed conduct and behavior of offenders to prevent disturbances and escapes
- Enforced all institutional policies, rules, procedures and regulations
- Maintained inmate information on department offender database system
- Entered information into database to capture daily activities
- Processed incoming and outgoing inmate and staff mail
- Took offenders in custody and escort to locations within and outside of facility
- Conducted roll calls, counts and maintained attendance records
- Spoke clearly and correctly to individuals and groups
- Patrolled assigned areas and reported any problems
- Maintained order and security of offenders in facility.
PHARMACY TECHNICIAN
Walgreen's Call Center
10.2017 - 04.2019
- Promoted trust and respect among associates, with positive attitude
- Communicated verbally with customers and store personnel
- Handled incoming and outgoing phone calls from doctor's offices, insurance providers and patients
- Performed refill reminder called under supervision of pharmacist
- Greeted customers in genuine and friendly manner throughout store
- Prepared orders and maintained inventory for pharmacy department
- Maintained courteous and effective interactions with colleagues and patients
- Utilized, updated and maintained data on Pharmacy computer system
- Acted in professional manner and displayed positive attitude
- Inputted prescription and customer information into computer system accurately
- Verified and entered prescription details into computer to update patient medical records
- Handled and resolved customer concerns and issues through offering exemplary customer service
- Provided outstanding customer service to pharmacy patients
- Entered patient information and prescription orders in computer
- Maintained confidentiality of patient and proprietary information
- Interacted with customers and explaining services provided.
TERMITE TECHNICIAN
Bohannon's Pest Control
02.2015 - 10.2017
- Created positive sales culture that facilitated achievement of Service Center goals
- Adapted quickly to change and work under tight deadlines
- Promoted trust and respect among associates, with positive attitude
- Communicated verbally with customers and store personnel
- Handled incoming and outgoing phone calls from doctor's offices, insurance providers and patients
- Performed refill reminder called under supervision of pharmacist
- Greeted customers in genuine and friendly manner throughout store
- Prepared orders and maintained inventory for pharmacy department
- Maintained courteous and effective interactions with colleagues and patients
- Utilized, updated and maintained data on Pharmacy computer system
- Acted in professional manner and displayed positive attitude
- Inputted prescription and customer information into computer system accurately
- Verified and entered prescription details into computer to update patient medical records
- Handled and resolved customer concerns and issues through offering exemplary customer service
- Provided outstanding customer service to pharmacy patients
- Entered patient information and prescription orders in computer
- Maintained confidentiality of patient and proprietary information
- Interacted with customers and explaining services provided.
Education
No Degree - Emergency Medical Services
Northwest Shoals Community College
Florence, AL05.2023
High School Diploma -
WILSON HIGH SCHOOL
Florence, AL05.2017
Skills
- Emergency Vehicle Operation
- Direct Patient Care
- Safe Driving
- Patient Transport
- Patient Stabilization
- Vital Signs Monitoring
- Patient Triage
- Pre-Hospital Care
- Emergency Management
- Patient Management
- Understanding of Defensive Tactics
- Mental Health Awareness
- Security Protocols
- Multitasking
- First Aid and CPR
- Emergency Response
- Decision Making
- Stress Management
- Self-Defense
- Report Writing
- Professionalism
- Problem Solving
References
Tonya Garrie, Supervisor, Cypress Creek Farms, (256) 263-8594, tgarrie76@gmail.com
Phone
(256) 415-0097
Additional Skills
- Excellent computer typing skills
- Some Computer knowledge
- Emergency Situations
- Security Checks
- Following Up
- Ability To Write Reports
- First Aid
- Phone Calls
- Incident Reports
- Rules And Regulations
- Meetings
- Collect Data
Certification
Emergency Medical Technician License:
AL License # 2300828
Registry # E3776572
EXP Date: 03/2026
Timeline
Emergency Medical Technician
Lifeguard Ambulance Service
09.2023 - Current
CORRECTIONS DEPUTY
Lauderdale County Sheriff's Office
04.2019 - 08.2023
PHARMACY TECHNICIAN
Walgreen's Call Center
10.2017 - 04.2019
TERMITE TECHNICIAN
Bohannon's Pest Control
02.2015 - 10.2017
PRODUCTION WORKER
Cypress Creek Farms
01.2012 - Current
No Degree - Emergency Medical Services
Northwest Shoals Community College
High School Diploma -
WILSON HIGH SCHOOL