DAKOTA PERRY
Polk City,FL
Summary
Area Manager/transportation supervisor with 10+ years of experience, expert in leading significant operations across pharmaceutical and e-commerce sectors. Demonstrates a proven track record in enhancing operational efficiency, executing a team accuracy rate of 99%, and surpassing productivity targets through strategic planning and team management. Skilled in regulatory compliance, inventory management, and leveraging technology to optimize performance and delivery, aiming to drive continuous improvement and operational excellence in future roles.
Overview
10
10
years of professional experience
Work History
Cross-Dock and Transportation Supervisor
Saddle Creek Logistics Services
03.2024 - Current
- Coordinate workload of up to 30-35 associates by assigning work functions to all staff as necessary to meet the needs of customers.
- Provide the highest quality service to our customers through efficient, cost effective, accurate and damage-free storage of products.
- Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
- Allocated equipment to meet transportation needs and financial goals.
- Managed driver safety awards program, promoting safe driving and working safe initiative.
- Oversaw transportation of 40 inbounds and 30 out-bounds daily by coordinating personnel and developing efficient routes and workload schedules.
- Maintain safe working environment by following company safety policies and procedures.
- Ensure departmental key performance indicators (KPI) are being met.
- Use and ensure WMS, Truck-Mate and PeopleNet systems are updated accurately and promptly.
- Assist with implementation and coordination of special projects such as physical inventory and new accounts.
- Perform all other duties and projects as assigned.
- Identify needs and make recommendations regarding department procedures and process changes
- Ensure accurate inventory levels by maintaining accurate counts in warehouse management system (WMS)
- Manage inventory control issues and corrections
- Train new hires to ensure understanding of company processes and procedures
- Conduct employee performance evaluations, and corrective action
- Recognize and motivate associates
Pharmaceutical ICQA Manager
Elite Finishing Service
07.2023 - 02.2024
- Conducted quality assurance for pharmaceutical packaging, adhering to California health and safety standards
- Streamlined medication preparation and distribution, producing a team accuracy rate of 99% over six months
- Oversee inventory of 30 medications and 60 sterile containers, conducting thorough analysis to identify overstock and understock situations, resulting in 20% reduction in holding costs
- Collaborated with medical offices to understand inventory demand, enhancing supply chain efficiency
- Implemented innovative ICQA strategies, reducing packaging and storage errors by 18%
- Coordinated with transportation for timely delivery, maintaining a 100% on-time delivery record
- Boosted supply chain efficiency by 25% through strategic vendor partnerships
- Analyzed inventory data to predict and meet demand, reducing waste by 13%.
Walmart E-Commerce Outbound Area Manager
WALMART DC 4085
05.2019 - 06.2023
- Led a team of 190+ associates, ensuring efficient operations in Walmart's E-commerce outbound sector.
- Carried out strategic shift planning and task distribution, enhancing departmental productivity on average of 12% per year.
- Utilized SSI-Schaefer ANT and Excel macros to track workload and attendance, optimizing performance metrics for 6+ years.
- Identified productivity losses using LEAN process and enacted corrective measures, boosting efficiency by 7% within the first three months.
- Promoted Walmart's core values, fostering a positive work environment and enhancing customer service quality.
- Drove a culture of excellence, surpassing key performance targets for 6 years.
- Mentored 70+ associates and 10 future leaders to ensure the success of my facility in the long run.
- Assist 110 associates per shift with inquiries or tasks (missing or damaged items in orders, retraining or suggestions to improve speed and accuracy/SOP, entering PTO, open door/accountability {write up} conversations, etc.)
Walmart E-Commerce Outbound Lead/T3 Trainer
Walmart DC 4085
05.2018 - 05.2019
- Lead for the consolidation department overseeing 110 associates during peak season.
- Orchestrated training and onboarding for 70+ employees in order packaging, ensuring all trainees reached production targets within 4 weeks, maintaining 100-115% productivity; achieved an exceptional 95% trainee retention rate.
- Developed a top performing packing associate to regularly reach 130% production.
- Responsible for retraining 100% of associates unable to reach production.
- Trained associates averaging sub 70% production to reach goal and above 110% production.
- Mastered cross-training for all associates, ensuring varied skill sets across all 5 department functions.
- Coached 23 associates not following safety procedures preventing possible loss-time injury/lawsuit.
- Reviewing safety issues daily and creating action plans to avoid any medical/non medical emergencies.
- Championed my shift/area to attain over 50,000 work safe hours.
Contractor Intern
A.O. Construction LLC.
03.2014 - 04.2018
- Boosted proficiency in diverse construction fields and products
- Elevated sales 40% by leveraging construction expertise and cross-selling strategies
- Pioneered customer engagement strategies, utilizing customer feedback to drive product enhancements and service improvements, leading to a 25% increase in customer retention and a 30% rise in referral rates
- Managed up to 5 customers simultaneously, ensuring optimal service delivery
- Handled daily cash transactions exceeding $10,000, maintaining accuracy and security
- Excelled in team settings, contributing to 35+ project completion and customer engagement
- Orchestrated a comprehensive audit of existing workflows, pinpointing bottlenecks and implementing strategic adjustments that optimized team productivity, resulting in a 13% decrease in project completion time and a 20% boost in operational efficiency.
Education
Diploma -
Winter Haven Senior High
Winter Haven, FL05.2018
Skills
- Operations Management
- Marketing
- Performance Management
- Expense Tracking
- Excellent Trainer
- ICQA Leader
- Trend Analysis
- 7 Years utilizing Microsoft; Excel, Power Point, Word, Teams, and Outlook
- Regulatory Compliance
- Team Management
- Delivery Management
- Innovative
- Strategic Planning
- DOT Regulatory Compliance
- Accident / Incident Reports
- Safety Compliance
Timeline
Cross-Dock and Transportation Supervisor
Saddle Creek Logistics Services
03.2024 - Current
Pharmaceutical ICQA Manager
Elite Finishing Service
07.2023 - 02.2024
Walmart E-Commerce Outbound Area Manager
WALMART DC 4085
05.2019 - 06.2023
Walmart E-Commerce Outbound Lead/T3 Trainer
Walmart DC 4085
05.2018 - 05.2019
Contractor Intern
A.O. Construction LLC.
03.2014 - 04.2018
Diploma -
Winter Haven Senior High
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