Dakota Pfaff
Sunman
Summary
Results-driven Field Service Professional with expertise in technical diagnostics and equipment maintenance. Proven ability in troubleshooting and delivering reliable repair solutions while ensuring high service standards. Strong collaborator with a focus on adapting to dynamic environments and enhancing customer relations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Service Technician
Crown Lift Trucks
01.2025 - Current
- Diagnosed and resolved mechanical issues in field service environments.
- Conducted routine maintenance and repairs on a variety of equipment.
- Collaborated with clients to understand service needs and provide tailored solutions.
- Trained junior technicians on best practices for equipment handling and safety protocols.
UNION LABORER
Enneking Pressure Cleaning
07.2023 - 08.2024
- Skilled in performing manual labor tasks such as digging, lifting, and carrying heavy loads.
- Proficient in using hand and power tools to complete various tasks efficiently.
- Demonstrated ability to work independently or as part of a team to meet project deadlines.
- Experienced in performing routine maintenance and repairs on equipment to ensure optimal performance.
- Strong communication skills and ability to follow instructions accurately.
- Knowledgeable in following safety protocols and maintaining a clean and organized work environment.
FOREMAN/SUPERVISOR
Heights Tower Service, Inc.
04.2022 - 07.2023
- Ensured efficient workflow by coordinating daily task assignments effectively.
- Conducted quality control inspections on all finished products consistently.
- Trained new employees on safety protocols and essential job responsibilities.
- Maintained comprehensive project documentation and generated detailed reports regularly.
FOREMAN
Heights Tower Service
08.2022 - 12.2022
- Ensured compliance with safety regulations through quality control inspections.
- Supervised construction crews effectively, enhancing project scheduling and productivity.
- Improved team performance by training new hires on safety protocols and techniques.
- Streamlined construction processes by implementing safety inspections on job sites.
- Enhanced crew coordination and efficiency through strategic scheduling and leadership.
MECHANIC
Electric Motor Technologies
08.2021 - 04.2022
- Ensured service and repair records remained accurate and up-to-date.
- Diagnosed mechanical issues effectively using advanced diagnostic tools.
- Excelled in a fast-paced shop environment, meeting tight deadlines.
- Enhanced customer satisfaction through effective team collaboration and communication.
TOWER HAND
Heartland Solutions Corp.
02.2020 - 08.2021
- Worked closely with techs for T-Mobile to install and upgrade cell phone equipment.
LABORER
Indiana University
08.2019 - 01.2020
- Performed routine maintenance on Air handlers and exhaust fans.
FLIGHT EQUIPMENT TECHNICIAN
United States Marine Corps
05.2015 - 05.2019
- Ensured aircraft safety by maintaining and repairing oxygen systems effectively.
- Managed inventory of flight equipment and materials to optimize operational readiness.
- Facilitated timely aircraft maintenance through effective team collaboration and communication.
- Upheld safety standards, creating a secure work environment for all personnel.
- Trained junior technicians in flight equipment maintenance best practices and techniques.
Education
High School -
Mitchell High School
Mitchell IN01.2014
Skills
- Production Control (1 year)
- Customer Service
- Maintenance
- Construction
- Landscape Maintenance
- Handyman
- 5G
- 4G/LTE
- Problem-solving
- Positive attitude
Certification
- OSHA 10
- OSHA 30
Timeline
Field Service Technician
Crown Lift Trucks
01.2025 - Current
UNION LABORER
Enneking Pressure Cleaning
07.2023 - 08.2024
FOREMAN
Heights Tower Service
08.2022 - 12.2022
FOREMAN/SUPERVISOR
Heights Tower Service, Inc.
04.2022 - 07.2023
MECHANIC
Electric Motor Technologies
08.2021 - 04.2022
TOWER HAND
Heartland Solutions Corp.
02.2020 - 08.2021
LABORER
Indiana University
08.2019 - 01.2020
FLIGHT EQUIPMENT TECHNICIAN
United States Marine Corps
05.2015 - 05.2019
High School -
Mitchell High School