Dakota Quarles

• As a Flex officer my basic duties where providing enhanced security coverage by efficiently rotating between various client sites as needed.
• I also utilized strong conflict resolution skills to diffuse potentially volatile situations, preventing escalation and maintaining a safe environment for all.

• I prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• and finally displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

• Worked in many different departments while learning, preparing, and gaining knowledge and experience in every department to maximize efficiency for overall growth and development.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as Number pounds.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority. While still providing excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises by foot.

• I worked at Publix for almost 2 years as a customer service representative up until September 14th
• As a customer service representative my main duties as stated where offering additional resources or referrals to customers as needed, demonstrating commitment to their satisfaction beyond the initial interaction.
• I also managed high call volumes while maintaining a calm demeanor and professional attitude under pressure, as well as developed expert product knowledge by attending training sessions and keeping up-to-date with company policies and procedures.

As a Administrator/Front Desk employee my main tasks where:

• Streamlined front desk operations for increased efficiency and improved customer service.
• Improved overall guest experience by maintaining a clean and welcoming reception area.
• Enhanced guest satisfaction by providing efficient check-in and check-out processes.
• Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.