Dakota Sanderson
Sachse,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level electrical position to help launch career while achieving company goals.
Overview
1
1
year of professional experience
Work History
Online Grocery Associate
Walmart
Murphy, Texas
11.2023 - Current
- Ensured customer satisfaction by actively supporting with their online grocery orders, offering insightful information, and resolving concerns.
- Developed strategies to improve customer satisfaction ratings with online grocery services.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
- Provided training and support for new employees joining the company's online grocery team.
- Handled bagging of groceries with utmost care, ensuring product integrity. Expertly organized fragile items while maintaining optimal temperature for frozen and perishable goods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Organized as many as 10 deliveries per hour by smoothly selecting and purchasing items.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
- Secured and stored items until customer pickup.
- Assisted teammates with daily tasks during peak periods.
- Greeted customers and answered product or service questions.
- Suggested comparable products to replace out-of-stock items.
- Asked store associates for help locating missing products.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
Education
High School Diploma -
Naaman Forest High School
Garland, TX05-2025
Skills
- Barcode scanning
- Complaint resolution
- Customer Engagement
- Shelf Stocking
- Order Accuracy
- Adaptability to Change
- Online order tracking
- Food safety awareness
- Flexible Schedule
- Relationship Building
- Customer Service
- Verifying Order Accuracy
- Attention to Detail
- Decision-Making
- Heavy Lifting
- Planning and Organization
- Upbeat and Outgoing Attitude
- Physical Stamina
- Customer Relations
- Delivery procedures
- Strong interpersonal skills
- Adaptability and Flexibility
- Continuous Improvement
- Active Listening
- Effective Communication
- Problem-Solving
- Team building
- Problem-solving aptitude
- Self Motivation
- Time management abilities
- Order Fulfillment
- Professionalism
- Multitasking
- Task Prioritization
- Excellent Communication
- Analytical Thinking
References
References available upon request.
Timeline
Online Grocery Associate
Walmart
11.2023 - Current
High School Diploma -
Naaman Forest High School