Daniel Brown
Huntington,WV
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Grocery Associate
Walmart
Huntington, WV
01.2023 - Current
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Greeted customers and provided excellent customer service.
- Assisted in selecting items according to customer preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
Merchandise Pickup Associate
Kroger
Huntington, WV
07.2020 - 12.2022
- Received and processed customer orders for merchandise pickups.
- Sorted, organized, and inventoried merchandise for pickup by customers.
- Checked all items on the order to ensure accuracy prior to pick up.
- Ensured that merchandise was properly packaged and labeled for customer pickup.
- Assisted customers with their orders at the point of pickup.
- Provided excellent customer service when helping customers with their orders.
Education
High School Diploma -
Cabell Midland High School
Huntington, WV06-2020
Some College (No Degree) - Networking And Cybersecurity
Mountwest Community And Technical College
Huntington, WVSkills
- Product Recommendations
- Complaint resolution
- Order Accuracy
- Barcode scanning
- Shelf Stocking
- Customer Engagement
Accomplishments
- Member of Phi Theta Kappa Honor Society at MCTC
Certification
- Valid WV Driver's License
Timeline
Online Grocery Associate
Walmart
01.2023 - Current
Merchandise Pickup Associate
Kroger
07.2020 - 12.2022
High School Diploma -
Cabell Midland High School
Some College (No Degree) - Networking And Cybersecurity
Mountwest Community And Technical College
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