Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Dakota Schmitz

Hesperia,CA

Summary

Nightshift manager with four years of experience in enhancing customer satisfaction and team communication at Jimmy John's. Demonstrating strong leadership and problem-solving skills, effectively training staff to improve service quality, and maintain high cleanliness standards.

Overview

2026
2026
years of professional experience

Work History

Nightshift Manager

Jimmy Johns
Victorville, California
03.2021 - Current
  • Oversee night operations, resolving customer issues for enhanced satisfaction.
  • Facilitate team communication, ensuring seamless operations and improved service.
  • Train staff, providing feedback to support professional growth and service quality.
  • Implement strategies to address service issues, achieving positive customer feedback.
  • Ensure cleanliness and sanitation of all shop areas, maintaining high standards.
  • Prepared materials for following shift.
  • Ran nightly reports closing out various accounts and detailing daily activities.

Firework Technician Assistant

Pyro Spectacular
  • Assist in loading/unloading pallets for fireworks setup, ensuring safety and efficiency.
  • Contributed to seamless event preparation, enhancing team productivity.
  • Utilized organizational skills to maintain orderly storage and transport of materials.
  • Addressed logistical challenges, improving workflow and reducing setup time.
  • Supported team in achieving timely and successful firework displays.

Education

History

Victor Valley College
Victorville, CA
05-2029

High School Diploma - undefined

Oak Hills High School
06.2022

Skills

  • Problem Solving
  • Leadership
  • Multitasking and organization
  • Works Well Under Pressure
  • Customer Service
  • Customer Engagement
  • Creative Thinking

Hobbies and Interests

As most people do I love to play videogames, my favorite of all time being Elden ring. another hobby that I love is playing guitar, I've been playing for six years and it's just one of those things you can always just pick right back where you left off and I find a lot of enjoyment out of it.

Timeline

Nightshift Manager

Jimmy Johns
03.2021 - Current

High School Diploma - undefined

Oak Hills High School

Firework Technician Assistant

Pyro Spectacular

History

Victor Valley College

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