Sommer Holt
Greenville,SC
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Pursuing full-time role that presents professional challenges and leverages interpersonal skills.
Overview
7
7
years of professional experience
Work History
Nightshift Manager
Bohemian Cafe
09.2017 - Current
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Submitted orders for new inventory.
- Ensured high levels of customer satisfaction with timely resolution of complaints and concerns.
- Managed staff performance, providing constructive feedback and coaching for continuous improvement.
- Achieved consistent compliance with company standards, adhering to local regulations governing nighttime business operations.
- Created nightly shift task lists to assign duties to each employee.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Facilitated smooth shift transitions by effectively coordinating with day shift managers on crucial updates and handovers.
Education
No Degree - Accounting
Tri-County Technical College
Easley, SCHigh School Diploma -
Pickens High School
Pickens, SC05-2014
Skills
- Customer Service
- Workplace Safety
- Cleaning procedures
- Reporting skills
- Attention to Detail
- Multitasking
- Problem-solving abilities
- Effective Communication
- Time management expertise
- Sales Leadership
- Sales strategy development
- Visual Merchandising
Awards
Placed first in the district accounting II division
Placed second in the state accounting II division
Timeline
Nightshift Manager
Bohemian Cafe
09.2017 - Current
No Degree - Accounting
Tri-County Technical College
High School Diploma -
Pickens High School
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