Dakota Severe
Aspen,CO
Summary
Highly skilled professional adept at navigating high-stress and hazardous environments, prioritizing safety and procedural compliance. Demonstrates extensive customer service experience, consistently delivering innovative solutions to meet client needs. Upholds Forbes standards in all interactions, fostering a positive atmosphere through a commitment to excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinic Coordinator
Aspen Valley Hospital
Aspen, CO
12.2024 - Current
Armed Security Officer
Citadel Securities
Aspen, CO
12.2023 - 01.2025
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Participated in training exercises related to emergency response protocols.
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Assisted in maintaining order during large events or gatherings.
- Monitored CCTV systems to ensure safety and security of premises.
- Searched bags manually to identify prohibited items and contraband.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Assistant Camp Director
Farm collaborative
Aspen, CO
05.2023 - 08.2023
- Assisted in the development and implementation of camp activities, programs, and events.
- Oversaw workforce schedules and allocated resources in order to achieve project goals.
- Administered first aid in emergency situations.
- Supervised counselors during all activities to ensure safety regulations were followed.
- Documented and notified professionals of incidents, accidents, and supply needs.
- Planned curriculum and daily schedules in collaboration with professionals.
Loss Prevention Officer
W Hotel
Aspen, Colorado
08.2022 - 05.2023
- Responded to crowd control situations to maintain safe environment.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.
- Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
- Developed relationships with local law enforcement agencies to facilitate information sharing regarding criminal activity.
Camp Director
Ajax Adventure Camp
Aspen, CO
05.2022 - 08.2022
- Enforced high level of safety and health standards, keeping staff trained and proficient in respective procedures and policies.
- Facilitated weekly meetings with counselors to discuss any issues that may have arisen during the week along with upcoming events planned for the following week.
- Recruited and trained seasonal staff members in areas such as first aid and CPR certification, risk management strategies, customer service standards.
- Planned special events including field trips offsite as well as evening programs at camp.
- Wrote and presented strategies for recreational facility programming using customer or employee data.
Head Lacrosse Coach
SouthLake Lacrosse Club
Southlake, Texas
08.2020 - 05.2022
- Prepared written reports summarizing team successes throughout the season for review by administration officials.
- Monitored academic progress of student-athletes, ensuring compliance with NCAA regulations.
- Ensured that all safety protocols were followed during practices and games according to NCAA guidelines.
- Planned strategies and selected optimal team lineups to execute game plans.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Served as a mentor for student-athletes providing guidance on academics, athletics and life skills.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
Loss Prevention Officer
Omni Hotels & Resorts
Fort Worth, Texas
02.2021 - 05.2021
- Responded to crowd control situations to maintain safe environment.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Trained new staff on loss prevention strategies and company policies.
Loss Prevention Officer
Ritz-Carlton
Aspen, Colorado
08.2018 - 05.2019
- Responded to crowd control situations to maintain safe environment.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Assisted in the implementation of new technologies such as electronic article surveillance systems or CCTV cameras.
- Provided customer service assistance when needed during peak shopping times.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Utilized loss prevention technologies to enhance security measures.
Pharmacy Technician
King Soopers
Aspen, Colorado
11.2017 - 10.2018
- Interpreted and processed medication orders under supervision of pharmacist.
- Operated cash registers to accept payments from customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Verified prescriptions and drug labels, documents and packages.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Provided education materials about medications to patients upon request.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
Assistant Coach
Aspen lacrosse club
Aspen, Colorado
10.2017 - 05.2018
- Ensured adherence to league and association rules and regulations during training and competitions.
- Provided feedback to athletes on their performances in practices and competitions.
- Conducted practice sessions and provided instruction to players on technique, strategy, and performance.
Transportation Security Officer
Department of Homeland Security
Mesa, AZ
02.2016 - 11.2017
- Conducted pat-downs and hand-held wand searches of passengers when machine alarms indicated further inspection.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Head Swim Coach
YMCA Copper Basin
Florence , AZ
04.2017 - 08.2017
- Adhered strictly to rules and regulations of activities department and district.
- Developed exercise regimens targeting individual athlete needs.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Monitored swimmer progress to ensure goals are achieved on time.
- Handled student situations using logic and mediation skills.
- Organized and executed water safety courses, emphasizing the importance of safe swimming practices.
Head Aquatics Instructor
Town of Florence
Florence, Arizona
05.2016 - 08.2017
- Administered first aid and CPR as needed, ensuring the safety and well-being of all participants.
- Adapted teaching methods according to each participant's needs.
- Participated in staff training sessions to continually improve teaching and safety skills.
- Recognized danger and reacted calmly to mitigate risk.
- Developed and implemented individualized swim instruction plans for students of varying ages and skill levels.
- Reviewed safety protocols regularly to ensure compliance with industry standards.
- Encouraged students to build confidence in and out of water by making swimming fun.
- Built and established lasting relationships using encouragement and personal support.
- Engaged in continuous professional development to stay current with industry standards and certifications.
Head Swim Instructor
Anthem community center
Florence, Arizona
05.2015 - 06.2016
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Assisted with pool maintenance duties such as cleaning, chemical testing, and equipment organization.
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
Education
Bachelor of Arts - History
Utah Valley University
Orem, UT04-2014
Associate of Arts - General Studies
Cottey College
Nevada, MO01.2011
High School Diploma -
Comfort High School
Comfort, TX01.2010
High School Diploma -
Panther Creek High School
Cary, NC01-2008
Skills
- Healthcare administration
- Appointment scheduling
- HIPAA compliance
- Medical terminology proficiency
- Drug refill authorization
- Infection control procedures
- Healthcare customer service
- Medical billing
- HIPAA regulations
- Team collaboration
- Critical thinking
- Front desk reception
- Insurance verification
- Feedback delivery
- Self-awareness
- Coaching methodology
- Motivational techniques
- Instilling discipline
- Training exercises
- Player evaluations
- Game plays
- Building team spirit
- Managing recruitment
- Recruitment
- Asset protection
- Detail-oriented
- Personnel surveillance
- CCTV monitoring
- Access control
- Law enforcement collaboration
- Surveillance techniques
- Intervention management
- Conflict resolution
- Applied behavior analysis
- Report writing
Certification
- USA level 5 Women's Coach
- USA Level 5 Youth Womens coach
- USA Level 3 Youth Men's coach
- USA Swimming Head coach youth certificate
- USA Swimming Head coach Certificate
- Certified pool operator
- Red cross Lifeguard
- Red Cross Lifeguard instructor
- Red cross first aide/CPR/AED
- Red Cross EEO First Aide/CRP/AED instructor
- Red Cross Water Safety Instructor
- Red Cross Water Safety Instructor Trainer
- Swift water rescue
- Medical Billing and coding
- Certified pharmacy technician
- Colorado child safety certificate
Current Chairs Boards
- Special Event Aspen-Executive board- Best Buddies international
- 1st term member- Historic preservation commission Aspen
Timeline
Clinic Coordinator
Aspen Valley Hospital
12.2024 - Current
Armed Security Officer
Citadel Securities
12.2023 - 01.2025
Assistant Camp Director
Farm collaborative
05.2023 - 08.2023
Loss Prevention Officer
W Hotel
08.2022 - 05.2023
Camp Director
Ajax Adventure Camp
05.2022 - 08.2022
Loss Prevention Officer
Omni Hotels & Resorts
02.2021 - 05.2021
Head Lacrosse Coach
SouthLake Lacrosse Club
08.2020 - 05.2022
Loss Prevention Officer
Ritz-Carlton
08.2018 - 05.2019
Pharmacy Technician
King Soopers
11.2017 - 10.2018
Assistant Coach
Aspen lacrosse club
10.2017 - 05.2018
Head Swim Coach
YMCA Copper Basin
04.2017 - 08.2017
Head Aquatics Instructor
Town of Florence
05.2016 - 08.2017
Transportation Security Officer
Department of Homeland Security
02.2016 - 11.2017
Head Swim Instructor
Anthem community center
05.2015 - 06.2016
Bachelor of Arts - History
Utah Valley University
Associate of Arts - General Studies
Cottey College
High School Diploma -
Comfort High School
High School Diploma -
Panther Creek High School