Summary
Overview
Work History
Education
Skills
Timeline
Generic

DAKOTA SMITH

ELDORADO,CA

Summary

Positive, bubbly, and very friendly experienced Restaurant Server with hard working capabilities. Experienced in a fast-paced food preparation environment and always know what needs to be done. People skills proven by success as a cashier, talking to people all day everyday, then becoming a server for 3 years.

Overview

6
6
years of professional experience

Work History

Key Carrier/ Opener

  • Most of the time worked alone 9-5 shifts
  • Delievered friendly and efficient service to ensure a pleasant visit and experience for all guests
  • Suggested certain menu idea and specialty drink upon corporate specifications
  • Trained 5 new cashiers on menu items
  • Trained 3 new servers on food preparation, food running skills, and handling guests.

Youth Correctional Officer

CDCR, Na Chaderjian Youth Correctional Facility
Stockton, CA
08.2020 - Current
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Created and maintained arrest files on inmates processed through jail.
  • Completed dorm sanitation and maintenance checks and reported results to management.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Restrained juvenile inmates when disturbances required physical intervention.
  • Supervised and directed juvenile movement during various activities on and off campus.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Directed activities of inmate crews working on maintenance, operations, farming and construction projects.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Cashier/ Server

Sizzler- BMW Management, Cameron park
, CA
07.2016 - 07.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Learned Job title and Job title positions and provided backup at key times.

Server/ Hostess

Applebee's Grill and Bar
Cameron Park, CA
07.2018 - 10.2018
  • Accurately totaled, processed, and collected payments from guests using POS/tablet
  • Maintained knowledge of menu items, suggested appetizers and specialty drinks
  • Maintained a clean work space
  • Maintained knowledge of garnishes on plates, ingredients, and preparation methods
  • Completed side work such as sweaping section, refilling condiments, and filling up ice bins.

Education

AA - General Ed, Criminal Justice

Folsom Lake College
2019

High School Diploma - undefined

Union Mine High School
2016

Skills

  • Computer skills/ register skills
  • Point of sale systems/cash register
  • Memory
  • Multitasking
  • Gets along with everyone
  • Clean and organized
  • Problem solver
  • Knowledge of wine pairings and alcohol
  • Basic math skills
  • Knowledge of restaurant machinery

Timeline

Youth Correctional Officer

CDCR, Na Chaderjian Youth Correctional Facility
08.2020 - Current

Server/ Hostess

Applebee's Grill and Bar
07.2018 - 10.2018

Cashier/ Server

Sizzler- BMW Management, Cameron park
07.2016 - 07.2020

Key Carrier/ Opener

AA - General Ed, Criminal Justice

Folsom Lake College

High School Diploma - undefined

Union Mine High School

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DAKOTA SMITH