Dakota Stern
Peoria,AZ
Summary
Accomplished Dock Manager with a proven track record at Sidwell Airfreight / DHL Express, enhancing dock efficiency and safety, leading to a significant decrease in workplace accidents. Skilled in warehouse management and team collaboration, adept at optimizing logistics and implementing strategic improvements. Successfully managed and trained a team of 32, ensuring seamless domestic and international shipments. Forklift Hazardous Compliance and Xray Trained. Hard working Respectful and ontime.
Overview
8
8
years of professional experience
Work History
Dock Manager
Sidwell Airfrieght / Dhl Express
2350 E Riverview Dr
01.2016 - 06.2024
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Recorded number of units moved or handled, using work tickets, and daily production sheets.
- Performed pre-shift and post-shift inspections of dock equipment.
- Implemented loading dock process and productivity improvements.
- Stored and stocked pallets weighing up to 2,000 pounds to keep warehouse clean and organized.
- Managed team of 32 to facilitate domestic and international shipments.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
- Hired and trained over 50 new personnel in safety practices, employer policies, performance requirements and job duties.
- Reported and established key performance metrics to monitor and meet company goals.
- Enhanced dock efficiency by streamlining processes and implementing new procedures.
- Provided regular updates on inventory levels, enabling accurate forecasting for future orders.
- Reduced turnaround time for shipments through effective resource allocation and scheduling.
- Collaborated with other departments to ensure seamless coordination of shipment arrivals and departures.
- Evaluated performance of dock employees, providing constructive feedback and implementing performance improvement plans when needed.
- Developed strong relationships with customers, resolving any issues promptly and professionally to maintain satisfaction levels.
- Managed staff schedules effectively, ensuring adequate coverage during peak periods without compromising employee satisfaction or productivity levels.
- Improved safety standards on the dock, resulting in a significant decrease in workplace accidents.
- Optimized space utilization by designing and implementing a strategic dock layout plan.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Tracked production and quality control systems to proactively identify deficiencies.
Education
Diploma -
West Phoenix High School
Phoenix, AZ2012
Skills
- Shipping and receiving
- Warehouse Management
- Freight Handling
- Load Planning
- Equipment Maintenance
- Dock scheduling
- Dock safety
- Warehouse Safety
- Loading and unloading
- Worker Supervision
- Team Collaboration
- Warehouse Organization
- Decision-Making
- Daily Operations Management
- Distribution and Warehousing
- Forklift Operation
- Warehouse Logistics
- Warehouse Inspections
- Workload Management
Timeline
Dock Manager
Sidwell Airfrieght / Dhl Express
01.2016 - 06.2024
Diploma -
West Phoenix High School