Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Work Availability
Work Preference
Quote
Software
Interests
TruckDriver

Dakota Thompson

Pleasant Hill,MO

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

5
5
years of professional experience

Work History

Corrections Officer

Jackson County Detention Center
06.2024 - Current
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
  • Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
  • Responded to inquiries from inmates and other members of public.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Coordinated with other law enforcement personnel to exchange information.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Supervised inmates during meals, recreation and other activities.
  • Documented inmate behavior and activities in logbooks.
  • Conducted security checks of inmates and living areas.
  • Prepared reports to document incidents and violations.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Enforced rules and regulations to maintain order among inmates.
  • Oversaw and maintained custody of 125 inmates on maximum security floor.

Order Filler

Wal-Mart Distribution Center
11.2023 - 05.2024
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
  • Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
  • Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
  • Reduced errors in inventory management by conducting regular audits and updating records accordingly.
  • Collaborated with the shipping department to ensure prompt delivery of customer orders while minimizing delays.
  • Followed safety protocols to minimize workplace accidents.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Kept work areas neat, clean and free from debris.

Prestiege Beauty Advisor

Ulta Beauty
05.2023 - 10.2023
  • Maintained clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Cross sold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
  • Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
  • Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
  • Kept counters and workspaces clean and neat.
  • Increased repeat business through exceptional customer service and relationship building.
  • Maintained in-depth knowledge of company brand to best serve customers and drive sales.
  • Completed timely and accurate resets based on seasonal demands and special promotional requirements.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Tracked individual sales data daily to monitor progress towards personal performance objectives and identify areas for improvement.
  • Mentored new Beauty Advisors by sharing best practices and providing ongoing support for their success within team.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of popular products.
  • Led informative workshops on various beauty topics to engage customers and promote brand awareness.
  • Collaborated with management and team members to develop creative visual merchandising displays, driving interest in featured products.
  • Opened new product boxes and stocked items in displays.
  • Resolved customer complaints or concerns promptly, upholding high standards of prestige beauty department.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Conducted regular competitor analysis to stay informed about market trends and adapt strategies accordingly for continued growth in market share.
  • Brought in over $5k in revenue.

Shop Coordinator

Henley's Gentlemens Grooming
10.2021 - 06.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.managed between about 50+ phone calls and emails a day to correspond appointments, inventory, each day

Hair Salon Assistant

Salon Intrigue
01.2020 - 07.2020

Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.

  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered telephone calls to provide information and schedule new appointments.
  • Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
  • Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
  • Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
  • Prepared styling tools for daily use, ensuring all equipment was sanitized and functioning properly for stylist use.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
  • Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
  • Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
  • Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
  • Promoted the salon''s services through social media platforms by sharing before-and-after photos of clients'' transformations.
  • Increased salon revenue by upselling additional services such as conditioning treatments or product purchases during client interactions.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Collaborated with fellow team members to maintain a cohesive work environment that fostered growth among staff members.
  • Educated clients on proper hair care techniques, recommending appropriate products for their specific needs.
  • Participated in weekly team meetings to discuss salon performance goals, strategies for improvement, and any upcoming promotional events or activities.
  • Enhanced salon ambiance by maintaining clean and inviting workspace, leading to positive client feedback.
  • Set appointments for about 5-10 clients per day.

Beauty Advisor

Ulta Beauty Inc.
06.2019 - 01.2020
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up to date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.

Sales Associate

Hot Topic
10.2019 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Ride Operator

Worlds of Fun Amusement Park
06.2019 - 07.2019
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.

Education

Nail Tech - Nail Tech

Vogue College of Cosmetology
San Antonio
01-2022

Cosmetology - Cosmetology

Aveda Institute
San Antonio, TX
01-2020

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Inmate supervision
  • Integrity and honesty
  • De-escalation techniques
  • Policy enforcement
  • Leadership qualities
  • Relationship building and management
  • Emergency management
  • Trained in defensive tactics
  • Accountability

Accomplishments

    I completed a 4 week academy program to be a corrections officer, I received my Letter Of Certification for my gun qualifcation during that time

Languages

English
Full Professional

Timeline

Corrections Officer

Jackson County Detention Center
06.2024 - Current

Order Filler

Wal-Mart Distribution Center
11.2023 - 05.2024

Prestiege Beauty Advisor

Ulta Beauty
05.2023 - 10.2023

Shop Coordinator

Henley's Gentlemens Grooming
10.2021 - 06.2022

Hair Salon Assistant

Salon Intrigue
01.2020 - 07.2020

Sales Associate

Hot Topic
10.2019 - 12.2019

Beauty Advisor

Ulta Beauty Inc.
06.2019 - 01.2020

Ride Operator

Worlds of Fun Amusement Park
06.2019 - 07.2019

Nail Tech - Nail Tech

Vogue College of Cosmetology

Cosmetology - Cosmetology

Aveda Institute

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Paid sick leaveHealthcare benefitsPaid time offWork from home optionFlexible work hours4-day work week

Quote

There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse

Software

Microsoft office

Interests

Beauty

Dakota Thompson