Dakota Toups
Northlake,TX
Summary
Supportive Marketing individual talented in helping devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through savvy product promotion and data-driven approaches.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing Intern
Platform Residential
01.2024 - 04.2024
- Consolidated all marketing and advertising sources, and the management functions, to an individual person / department for all communities. This would reduced the reliance on 11 individual team members to a single, centralized person.
- Created and rolled out a branding platform for the management company. This included logo branding and creating a presence on social media, email signatures, including internal team communications, and all current advertising sources.
- Created a pitch deck for the newly branded management company for sales purposes. The deck included information on who the company is, their experience, communities, services provided and information about the new centralization services.
Bellman
Gaylord Texan Resort & Convention Center
10.2022 - 12.2023
- Provided directions and information about the hotel, local attractions, and available services.
- Transported guests' luggage to their room or other designated areas within the hotel premises.
- Answered inquiries regarding hotel services, facilities, events, and hours of operation.
- Communicated effectively with colleagues to ensure that guest needs are met in a timely manner.
Host
Olive Garden
09.2021 - 03.2022
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Resolved conflicts between customers when necessary.
Education
BBA - Marketing
University of North Texas
Denton, TX05.2024
Skills
- Guest Services
- Guest Relations
- Training and Mentoring
- Marketing
- Social Media Marketing
- Content Creation
- Presentation Development
- Product marketing
- Market Analysis
- Data Analysis
- Project Support
Certification
- Adobe photoshop
- Adobe Premiere
Timeline
Marketing Intern
Platform Residential
01.2024 - 04.2024
Bellman
Gaylord Texan Resort & Convention Center
10.2022 - 12.2023
Host
Olive Garden
09.2021 - 03.2022
BBA - Marketing
University of North Texas