Dakota Watford
Billerica,MA
Summary
Dedicated and compassionate professional with experience in customer service and working with children with special needs. Skilled in creating supportive and inclusive environments, managing customer relations, and contributing to team success. Proven ability to adapt to varying needs, provide high-quality service, and foster positive relationships with clients and colleagues.
Overview
3
3
years of professional experience
Work History
Transitional Aid
Valley Collaborative
07.2023 - Current
- Provided individualized support to children with special needs, assisting with academic, social, and behavioral tasks.
- Implemented behavior management strategies, fostering positive behaviors and emotional well-being.
- Collaborated with teachers and staff to create and implement personalized learning plans for students.
- Ensured the safety and well-being of students during classroom activities, transitions, and field trips.
- Promoted social interaction and inclusion within the classroom, encouraging students to build interpersonal skills.
- Documented student progress and communicated with parents and team members to track development and concerns.
Crew Member
Dunkin' Donuts
07.2022 - 04.2023
- Greeted and assisted customers with orders, ensuring an excellent experience through friendly and professional service.
- Prepared and served food and beverages, ensuring quality and adherence to Dunkin' Donuts standards.
- Operated the cash register, processed transactions, and handled cash and card payments accurately.
- Maintained cleanliness of workstations, dining areas, and kitchen, adhering to food safety and hygiene protocols.
- Assisted in inventory management, restocking supplies, and ensuring product availability.
- Collaborated with team members to manage high-traffic hours and provide efficient, quick service.
- Promoted new products and special deals to customers, contributing to sales goals and customer satisfaction.
Education
Connections Academy
Online 11.2025
Skills
- Customer Service
- Behavioral Support & Management
- Classroom Assistance & Special Needs Support
- Multitasking & Time Management
- Communication & Team Collaboration
- Adaptability & Problem Solving
Timeline
Transitional Aid
Valley Collaborative
07.2023 - Current
Crew Member
Dunkin' Donuts
07.2022 - 04.2023
Connections Academy
Similar Profiles
Owen McMahonOwen McMahon
Community Service Worker at Valley CollaborativeCommunity Service Worker at Valley Collaborative
LEEBA BABULEEBA BABU
Speech-Language Pathologist at Assabet Valley CollaborativeSpeech-Language Pathologist at Assabet Valley Collaborative
John C ScobieJohn C Scobie
Program Instructor at Lower Pioneer Valley Educational CollaborativeProgram Instructor at Lower Pioneer Valley Educational Collaborative
Amanda HembroughAmanda Hembrough
Special Education Teacher at Billerica Public SchoolsSpecial Education Teacher at Billerica Public Schools
Owen NapolitanoOwen Napolitano
High School Business Teacher at Ashburnham-Westminster Regional School DistrictHigh School Business Teacher at Ashburnham-Westminster Regional School District