Dakota White
Cheney,WA
Summary
Personable and dedicated customer service expert with extensive experience in agriculture. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
16
16
years of professional experience
Work History
General Manager
West Terrace Golf
Cheney, WA
03.2019 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Golf Professional
West Terrace Golf
Cheney, WA
03.2015 - 03.2019
- Managed day-to-day operations at the pro shop, including opening and closing duties, stocking merchandise, and cash handling procedures.
- Provided customer service support by answering questions about membership plans and services offered.
- Tracked inventory levels for supplies needed in the pro shop, restaurant, and maintenance shop.
Farm Hand
David White Inc
Saint John, WA
06.2008 - 08.2013
- Harvested Wheat every summer
- Maintained farm equipment such as tractors, harvesters, and other machinery.
- Applied fertilizers and pesticides according to instructions in order to maximize crop yield.
- Performed general maintenance tasks around the farm, including repairing fences and buildings.
Education
Associate of Arts - Business
Spokane Falls Community College
Spokane, WA06-2016
Skills
- Customer Relationship Management
- Business Development
- Sales
- Networking abilities
- Computer skills
- Equipment Repair and Maintenance
- Technical knowledge
Timeline
General Manager
West Terrace Golf
03.2019 - Current
Golf Professional
West Terrace Golf
03.2015 - 03.2019
Farm Hand
David White Inc
06.2008 - 08.2013
Associate of Arts - Business
Spokane Falls Community College
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