Dakotah Chaney
Spring Lake,NC
Summary
Energetic Leasing Agent offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints.
Overview
3
3
years of professional experience
Work History
Leasing Agent
Intersolutions LLC
09.2024 - Current
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept meticulous records of correspondence between management and tenants.
Daycare Worker
Christian Childcare Academy
02.2024 - 05.2024
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored entrances and exits to maintain safety and organized environments.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Leasing Agent
Van Metre Companies
05.2023 - 12.2023
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Invited prospects to fill out application upon completion of property tour.
- Participated in property inspections to prepare for move-ins and move-outs.
- Used [Software] to keep record of financial transactions and rental applications.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Front Desk Agent
Intermountain Management
03.2022 - 06.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Answered customer telephone calls promptly and appropriately handled needs.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front Desk Agent
Trinity Hospitality
08.2021 - 01.2022
- Answered multi-line phone system and enthusiastically greeted callers.
- Answered customer telephone calls promptly and appropriately handled needs.
- Collected room deposits, fees, and payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Education
Associate of Science - Medical Insurance Billing
Fayetteville Technical Community College
Fayetteville, NC05.2025
Associate of Applied Science - Criminal Justice
Fayetteville Technical Community College
Fayetteville, NC05.2022
Skills
- Prospecting assistance
- Background Checks
- Local market conditions
- Property tours and inspections
- Fair housing policies
- CRM Software
- Guest Relations
- Front Desk Management
- Hospitality services
- Problem-solving skills
Timeline
Leasing Agent
Intersolutions LLC
09.2024 - Current
Daycare Worker
Christian Childcare Academy
02.2024 - 05.2024
Leasing Agent
Van Metre Companies
05.2023 - 12.2023
Front Desk Agent
Intermountain Management
03.2022 - 06.2023
Front Desk Agent
Trinity Hospitality
08.2021 - 01.2022
Associate of Science - Medical Insurance Billing
Fayetteville Technical Community College
Associate of Applied Science - Criminal Justice
Fayetteville Technical Community College
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