Dakotah Sanchez
Trafford,AL
Summary
Dynamic and detail-oriented professional with extensive experience at UAB Medicine, excelling in patient care and administrative support. Proven ability to enhance workflow and patient satisfaction through effective communication and HIPAA compliance. Skilled in appointment scheduling and data management, fostering collaboration within multidisciplinary teams to achieve optimal patient outcomes.
Overview
8
8
years of professional experience
Work History
Unit Secretary/Patient Care Technician
UAB Medicine
Birmingham, AL
08.2025 - Current
- Managed patient records and maintained confidentiality in accordance with healthcare regulations.
- Assisted medical staff by preparing necessary documentation for patient care and treatment plans.
- Communicated effectively with patients, addressing inquiries and providing information on services.
- Collaborated with team members to enhance workflow and improve overall office operations.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced healthcare environment.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Received and routed laboratory results to correct clinical staff members.
- Monitored vital signs to support healthcare team in patient assessments.
- Supported nursing staff by preparing equipment and supplies for procedures.
- Documented patient information accurately in electronic health records system.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical setting.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Assisted nursing staff with medical procedures to support patient care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
Administrative Assistant
Southern Label Company
Birmingham, AL
09.2024 - 04.2025
- Managed scheduling and calendar coordination for multiple executives, ensuring efficient time allocation.
- Developed and maintained filing systems, enhancing document retrieval and organization.
- Drafted professional correspondence and reports, improving clarity and presentation of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Office Manager
P&H Tire Company
Victoria, TX
08.2017 - 11.2020
- Oversaw daily office operations, ensuring efficiency and adherence to policies.
- Managed scheduling and coordination of meetings, optimizing team availability.
- Streamlined office supply management, reducing costs through vendor negotiations.
- Implemented filing system improvements, enhancing document retrieval speed and accuracy.
- Led initiatives for process improvements, increasing overall operational efficiency by implementing best practices.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Streamlined document handling and processing, reducing turnaround time for client inquiries
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving remedies.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity
- Provided comprehensive administrative support to senior management.
Education
High School Diploma -
Peterson Homeschool Academy
Victoria, TXNo Degree - Basic Coursework
Victoria College
Victoria, TXSkills
Strong organization
Customer service
Telephone reception
HIPAA compliance
Appointment scheduling
Patient chart maintenance
Medical office administration
Medical records maintenance
Nursing station operations
Patient data confidentiality
Patient records maintenance
Professional telephone etiquette
Conflict resolution techniques
Patient confidentiality practices
Detail-oriented approach
Inpatient care
Document management
Patient database updates
Patient appointment coordination
Patient service management
Call light responses
Nursing unit operations
Phone reception
Patient database management
Computer proficiency
Critical thinking
Data entry
Time management
Collaboration and teamwork
Medical terminology
Administrative support
Problem-solving
Adaptable and flexible
Clerical support
Organization and time management
Heartsaver first aid CPR AED (first aid CPR AED)
Cash handling
Patient database maintenance
Flexible schedule
Calendar and appointment management
Data entry software
Office management
Medical records verification
Bookkeeping
Order purchasing
Inventory management
Invoice preparation
Timeline
Unit Secretary/Patient Care Technician
UAB Medicine
08.2025 - Current
Administrative Assistant
Southern Label Company
09.2024 - 04.2025
Office Manager
P&H Tire Company
08.2017 - 11.2020
High School Diploma -
Peterson Homeschool Academy
No Degree - Basic Coursework
Victoria College