Summary
Overview
Work History
Education
Skills
Timeline
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Dakotah Wieghmink

Summary

Detail-oriented professional with 2+ years of experience in food handling and customer service. Demonstrated ability to maintain cleanliness and efficiency in high-pressure environments while communicating effectively with diverse individuals. Recognized for reliability and professionalism, suitable for patient-facing roles. Prepared to apply strong interpersonal skills in new settings beyond food handling.

Overview

3
3
years of professional experience

Work History

Barista

Dunkin' Brands
05.2024 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Barista

Dunkin' Brands
07.2022 - 05.2024
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.

Crew Member

Tropical Smoothie
01.2022 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

Fairhaven High School
Fairhaven, MA
06-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Exceptional customer service
  • Cleanliness
  • Professional demeanor

Timeline

Barista

Dunkin' Brands
05.2024 - 04.2025

Barista

Dunkin' Brands
07.2022 - 05.2024

Crew Member

Tropical Smoothie
01.2022 - 04.2022

High School Diploma -

Fairhaven High School

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Dakotah Wieghmink