Dakota Miles

Work schedule: Monday-Friday, 8:00 AM - 4:30 PM

Hours per week: 40

Serve as ex parte for up to four judges concurrently and parties, closely monitoring judges' chambers while managing 28 cases at a time, over the course of three weeks.

• Enter client data into Case Tracking to manage records and customer relationships and prepare Case Tracking reports.
• Type and utilize word processing software and computer databases, such as Word Perfect, Microsoft Word, Nuance Power PDF and the W-Drive.
• Manage case tracking reports and review associated correspondence, filings, pleadings and decisions.
• Utilize legal reference materials to Interpret and present relevant findings, orally and in writing.
• Update captions for orders, utilizing company style guide.
• Draft, edit, and revise issuances, such as orders and notices, in accordance with company rules and policy.
• Effectively navigated Civilian Board of Contract Appeals (CBCA) clerk, court and judicial website.
• Conduct research to ensure issuance citations are correct, according to the District of Columbia Court of Appeals Citation and Style Guide.

Work schedule: Monday-Friday, 8:30 AM - 5:30 PM

Hours per week: 40

Conducted research & analysis on 177 advertisers promoting political campaigns on 2,098 orders, in 143 markets, to gather data on candidates running for Senate, Congress, Governor, Mayor and issue-based groups.

• Compiled client profiles and entered information into proprietary operating software (CRM Software).
• Proofread political paperwork to check for spelling and grammatical errors.
• Maintained excellent customer service as liaison between political advertising agencies and cable affiliates such as Spectrum, Cox, Comcast and Suddenlink.
• Serviced and managed $41,145,322 in accounts for political advertisers and ad agencies.
• Reduced errors during Account Executive sales and service processes by devising and deploying template responses.
• Tasked with training new team members on orders, tracking, expense recording processes and closely monitoring work to optimize productivity.
• Streamlined data collection processes to modify orders to run more efficiently.
• Partnered with political agencies and cable affiliates on political ad placements and audience viewership to ensure orders aired properly.
• Utilized databases/software: AND Platform, STRATA and Power Bi.

Work schedule: Monday-Friday, 9:00 AM - 6:00 PM

Hours per week: 40

Executed record filing system for over 10,000 documents to improve document organization and management, in less than two months.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Performed research to collect and record industry data.
• Managed relational database to store information for reference, reporting and analysis.
• Utilized Powerpoint, Outlook, Excel, Word and Concordance software.

Work schedule: Monday-Friday (occasional Saturdays), 9:00 AM - 6:00 PM

Hours per week: 40

Managed accounts and client records, observing confidentiality and discretion, for over 2,000 clients.

• Handled office scheduling and made notes for deadlines, motions and other important dates.
• Drafted legal correspondence, with supporting documentation, and obtained attorney signature for client review.
• Drafted, edited, revised, signed and certified key Estate Planning documents (Wills, Trusts, POAs, DPOAs, HIPAAs, etc.).
• Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
• Prepared prospective new client files.
• Managed billable hour tracking and client invoicing for seven-attorney office.
• Completed electronic filings, initiated billing statements and managed firm administrative matters.
• Assessed real and personal property inventory for estate planning.
• Organized envelopes, postage and mail correspondence for staff and leadership.
• Arranged courier delivery of legal correspondence to clients, witnesses and court officials.
• Utilized databases/software: Wpdocs, Time Matters, Time Slips and Sharefile.

Work schedule: Monday-Friday, 8:30 AM - 5:30 PM

Hours per week: 40

Scheduled and made appointments for over 60 attorneys, while maintaining professional communications with clients, colleagues and legal partnership verbally and in writing.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained staff directory and company policy handbook for human resources department.
• Managed check requests, expense reimbursement requests, invoices and accounts payable and receivable information.
• Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
• Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex.
• Created daily and monthly announcements.
• Worked with litigation management software systems and databases: Pipeline, Building Engines, Rendezvous, Data Watch, Genesis, C-Cure and NetDocs.

Work schedule: Monday & Wednesday, 11:00 AM - 7:00 PM

Hours per week: 16

Collaborated with team of five to draft legislation for Food For All Bill to address food scarcity in impoverished communities and including at least 107 colleges and universities.

• Identified, researched and tracked legislative issues relevant to current public issues.
• Offered strategic recommendations for updates to institutional programs and policies, factoring in current political climate and trends.
• Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication.
• Imported electronic documents into document management system and updated document and record master database.
• Updated and maintained organizational website.
• Administered and collected field research to gain insight on public concerns of food scarcity and poverty.
• Analyzed policy to review selected operations, programs and practices using data-driven approach to identify areas of concern and devise improvements.

Work schedule: Monday, Wednesday, and Friday, 8:00 AM - 2:00 PM

Hours per week: 18

Published crime statistics for over 18 offenses in and surrounding District 3 of Washington, DC.

• Drafted and presented reports outlining policy actions.
• Verified client information by analyzing existing evidence on file.
• Worked on COOP evacuation plan and Clery Act compliance.
• Drafted and presented reports outlining policy actions.
• Investigated policies currently under discussion to assess impact on public safety.
• Checked documentation for accuracy and validity on updated systems.
• Assisted in the organization of Public Safety fair to educate the public on substance consumption, career outlook and safety strategies to promote public interest.
• Organized and monitored lost and found property and conducted research and investigations to reunite lost property to its rightful owner.

Work schedule: Monday-Friday (rotating schedule and occasional Saturdays), 6:00 PM - 10:00 PM

Hours per week: 20

Surveyed, researched, and data collected from participants throughout 50 states, administering a questionnaire of 20 questions, gathering results of over 1,000 respondents.

• Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information.
• Streamlined research processes to meet tight deadlines for multiple projects.
• Gathered and organized data collected for research purposes.
• Designed and executed study approaches.
• Targeted Sickle Cell research by focusing on specific demographic parameters, which delivered favorable results to the initial hypothesis.