Dakota Ward
Cynthiana,KY
Summary
Professional distribution specialist with comprehensive experience in logistics and warehouse operations. Skilled in inventory management, route optimization, and safety compliance. Strong focus on team collaboration and driving results. Reliable with flexibility to adapt to changing needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Distribution Operator
Georgetown Municipal Water and Sewer Service
11.2023 - Current
- Operated distribution systems to ensure timely delivery of water to our customers.
- Implemented best practices for leak detection, contributing to improved system reliability.
- Responded to emergency service calls, delivering quick solutions to minimize service disruption.
- Conducted regular maintenance checks on pipelines and valves, ensuring operational efficiency.
- Assisted in training new team members on safety protocols and operational procedures.
- Making sure our radio read route is reading efficiently to ensure our customer's has accurate bills
Sales Associate
Ferguson Plumbing Supply
02.2020 - 11.2023
- Drove sales growth by providing exceptional customer service and product knowledge.
- Managed inventory levels to ensure optimal stock availability for customers.
- Collaborated with team members to develop effective merchandising strategies.
- Trained new associates on product lines and store procedures to enhance team performance.
- Established strong relationships with contractors and builders to drive repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Apprentice Plumber
Platinum Plumbing LLC
01.2012 - 02.2020
- Installed plumbing systems in residential and commercial buildings according to specifications.
- Assisted in diagnosing plumbing issues, providing effective solutions for repairs.
- Maintained tools and equipment, ensuring readiness for daily tasks and compliance with safety standards.
- Collaborated with senior plumbers on complex installations, enhancing technical skills and knowledge.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
Education
High School Diploma -
Scott County High School
Georgetown, KY05-2013
Skills
- Advanced troubleshooting
- Resolving operational issues
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Adaptability and flexibility
- Detail-oriented
- Professionalism
- Customer relationship management
- Self motivation
Accomplishments
We got the radio read route optimal and get the get read word orders to under 10 for both the city and county routes which is an amazing feat
Certification
Class 1 Distribution Operator
Class 2 Distribution Operator
Timeline
Distribution Operator
Georgetown Municipal Water and Sewer Service
11.2023 - Current
Sales Associate
Ferguson Plumbing Supply
02.2020 - 11.2023
Apprentice Plumber
Platinum Plumbing LLC
01.2012 - 02.2020
High School Diploma -
Scott County High School